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Windows 7: Microsoft Office icons are not showing.

16 Mar 2012   #11
gabby02

Windows 7 Home Premium 64 bit
 
 

Scanning right now. Be back later for an update.


My System SpecsSystem Spec
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16 Mar 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by gabby02 View Post
Umm.. I don't know why, but I can't seem to uninstall Microsoft Office. It says that the uninstall did not complete successfully.
gabby02, at this point I am guessing that you have used a third party junk/registry cleaner, like TuneUp Utilities ? That thing cleaned up your installer folder, so the office icons are not being shown, and is not being uninstalled. as all the icons and uninstallers are of that program is stored in C:\Windows\Installer. All these are stored there, rightly.

Only one thing can you try, to install office (and adobe reader too, if affected) over the existing installation. It will add the lost system folders in the correct place.

To avoid such mess in future, stop using a third party cleaner program other than ccleaner and please let us know what the outcome is.
My System SpecsSystem Spec
16 Mar 2012   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post

To avoid such mess in future, stop using a third party cleaner program other than ccleaner and please let us know what the outcome is.
Well said ! Third party registry cleaners often wipe up the installer folder .... it is seen many a times. It is better to not use such a program, as those are often called "snake oil". Ccleaner is highly recommended here ... . go for it. Free and fast, and most important is .... it does not clean a thing that is actually useful ... just to show "performance" .
My System SpecsSystem Spec
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17 Mar 2012   #14
aem

Windows 7 Ultimate 64Bit
 
 

Do a Repair job from oem CD. Do not select "R" at the first prompt, there should be a 2nd "R" option (after press F8).
My System SpecsSystem Spec
17 Mar 2012   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by aem View Post
Do a Repair job from oem CD. Do not select "R" at the first prompt, there should be a 2nd "R" option (after press F8).
Please dont take it otherwise, mate, but repair repairs the windows system ... ms office is out of that . It's a separate program.
My System SpecsSystem Spec
17 Mar 2012   #16
aem

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by aem View Post
Do a Repair job from oem CD. Do not select "R" at the first prompt, there should be a 2nd "R" option (after press F8).
Please dont take it otherwise, mate, but repair repairs the windows system ... ms office is out of that . It's a separate program.
My Office icons went corrupted and i tried everything from Restore points, repair Office, etc nothing works so i used the oem CD and that fixes it. I suspect it was two dlls in the system 32 folder.
My System SpecsSystem Spec
17 Mar 2012   #17
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

In the event you have trouble uninstalling Microsoft Office in the future, this MS article may be of use to you.

How to uninstall or remove Microsoft Office 2010 suites
My System SpecsSystem Spec
17 Mar 2012   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by aem View Post

My Office icons went corrupted and i tried everything from Restore points, repair Office, etc nothing works so i used the oem CD and that fixes it. I suspect it was two dlls in the system 32 folder.
aem mate, I hope you are talking about the OEM Microsoft Office CD ? If so, I am sorry that initially I thought you are talking about OEM windows disk. Using the office installer, either the repair or the full install will fix it .

Office icons are stored in the installer folder, as applications (.exe files) .
Microsoft Office icons are not showing.-2012-03-17_162943.jpg

The common cause for losing those program icons is a third party registry cleaner (except ccleaner) . They cleans the up the folder entirely. That's why it is not possible to place those back in the place other than those steps.


My System SpecsSystem Spec
17 Mar 2012   #19
aem

Windows 7 Ultimate 64Bit
 
 

I did look at the folder where Word.exe, Outlook.exe etc sits before attempting to repair from CD and the icons to the executables aren't broken. Icons only appear to be broken on desktop and in start menu. I had also removed Office from add/remove and reinstall it. Even that didn't work.
My System SpecsSystem Spec
17 Mar 2012   #20
gabby02

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post

gabby02, at this point I am guessing that you have used a third party junk/registry cleaner, like TuneUp Utilities ? That thing cleaned up your installer folder, so the office icons are not being shown, and is not being uninstalled. as all the icons and uninstallers are of that program is stored in C:\Windows\Installer. All these are stored there, rightly.

Only one thing can you try, to install office (and adobe reader too, if affected) over the existing installation. It will add the lost system folders in the correct place.

To avoid such mess in future, stop using a third party cleaner program other than ccleaner and please let us know what the outcome is.
I am very proud to say that I do not use third party cleaners. I hate those things.



Quote   Quote: Originally Posted by seavixen32 View Post
In the event you have trouble uninstalling Microsoft Office in the future, this MS article may be of use to you.

How to uninstall or remove Microsoft Office 2010 suites
Trying out one of the methods listed right now. I hope it works.


Will be back again later to report.
Thanks for all your replies!
My System SpecsSystem Spec
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 Microsoft Office icons are not showing.




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