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Windows 7: Word 2007 stuck at Splash Screen

17 Mar 2012   #1
christopherwms

windows 7 ultimate x64
 
 
Word 2007 stuck at Splash Screen

All other office programs work. I have already performed an uninstall and the reinstalled the software.

I used the word 2007 startup troubleshooter fixit from microsoft. The fixit gets stuck at detecting default printers. When I try to open devices and printers, the window just searches endlessly.

I have run sfc /scannow

I am thinking that the issue is caused by me not being able to open up devices and printers.

Thanks in advance


My System SpecsSystem Spec
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17 Mar 2012   #2
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

May be you are right about printers.
More info on system errors can be obtained via Event Viewer.

In a mean time, have you tried to start Word in Safe mode?
My System SpecsSystem Spec
17 Mar 2012   #3
christopherwms

windows 7 ultimate x64
 
 

That has already been tried.

This is a part of the Microsoft fixit for the word startup troubleshooter.

Troubleshoot problems that occur when you start or use Word 2010, 2007, or 2003
My System SpecsSystem Spec
.

17 Mar 2012   #4
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

So, what Event Viewer shows?
My System SpecsSystem Spec
Reply

 Word 2007 stuck at Splash Screen




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