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Windows 7: Problem 2 - Word cannot Save or Create (some) Files


06 Apr 2012   #1
boweasel

Windows 7 home premium 64 bit
 
 
Problem 2 - Word cannot Save or Create (some) Files

Friend is having 2 relatively minor problems with his 64 bit Windows 7 Home Premium laptop.

The second:
He uses a flash drive to copy Word files from a Windows XP PC to his Windows 7 laptop. I created a one line bat file for him to copy all the .doc files from his document folder to a thumb drive.

We noticed that not all the document files were being copied. Of about 40 new files, only about 32 made it to the flash drive. When I tried to individually copy/paste files I get a msg (on the 'paste' end of it) that I
Cannot copy (whatever).doc. The directory or the file cannot be created.

So I brought up the original document, and did a Save As to the thumb drive. There I got the msg
Word cannot save or create this file. Make sure that the disk you want to save the file on is not full, write protected, or damaged.

The flash drive is about 1% full, does not seem to be damaged, and allowed me to copy 30-some of the Word files that have been created since 01//06/12, just not all of them.

Any of the documents already on the flash drive can easily be re-copied from the documents folder on the C: drive. It asks if I want to replace the file, I say yes and I get no error.

Any ideas? The Windows XP PC is runing Word 2003, while the Win 7 laptop is running Word 2007 if that makes any difference (I don't know why it should).

First problem in another thread.


My System SpecsSystem Spec
06 Apr 2012   #2
F5ing

Windows 7 Ultimate x64
 
 

Run chkdsk on the flash drive?
My System SpecsSystem Spec
06 Apr 2012   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Do I understand this right - all this is happening on XP and with Word 2003 ??
My System SpecsSystem Spec
07 Apr 2012   #4
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by whs View Post
Do I understand this right - all this is happening on XP and with Word 2003 ??
Well, now that you mention it,....

The problem first surfaced because he couldn't get his most recent documents on his Windows 7 laptop - a laptop that uses Word 2007. We tracked it down to some of the recent docs not being on the flash drive, which brought us to the origin of the docs - a Windows XP desktop which runs Word 2003.

So yeah, I suppose I did kinda post to the wrong forum. Any ideas on another more suitable forum where I might get some answers? Windows XP itself probably gets very little traffic on their forums.
My System SpecsSystem Spec
07 Apr 2012   #5
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by sibbil View Post
Run chkdsk on the flash drive?
Not a bad idea. Thanks, I'll try that tomorrow.
My System SpecsSystem Spec
07 Apr 2012   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Nothing wrong with this forum here. There are still some people around that know XP - not me though. There are also some XP experts left on the howtogeek.com/forum. You could try with them too.
My System SpecsSystem Spec
07 Apr 2012   #7
F5ing

Windows 7 Ultimate x64
 
 

Do the files that can't be copied have very long file names? Are you trying to copy to the root of the USB drive, or multiple folders deep?

It's always the same files that can't be copied, right?
My System SpecsSystem Spec
09 Apr 2012   #8
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by sibbil View Post
Do the files that can't be copied have very long file names?
Not particularly. And some of the ones that are not copied are shorter than some that are.
Quote   Quote: Originally Posted by sibbil View Post
Are you trying to copy to the root of the USB drive, or multiple folders deep?
I folder deep
Quote   Quote: Originally Posted by sibbil View Post
It's always the same files that can't be copied, right?
Yes it is

However, I seem to have got this one solved. The flash drive had apparently been formatted with FAT. I re-formatted with FAT32 and all is well.

Thanks.
My System SpecsSystem Spec
09 Apr 2012   #9
F5ing

Windows 7 Ultimate x64
 
 

Ah, so they were pretty big files, eh?

Glad you're all fixed up!
My System SpecsSystem Spec
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 Problem 2 - Word cannot Save or Create (some) Files




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