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Windows 7: unable to open up word documents


12 Apr 2012   #1

Windows 7 Home Premium 64 Bit
 
 
unable to open up word documents

My friend has a LEGALLY obtained version of word 2010 and the access code for it but is unable to open up .docx sent to him but he is able open word and begin a new document, and when i did a C drive search for the Word application there wasn't one. any insight would help, Thanks.


My System SpecsSystem Spec
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13 Apr 2012   #2

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Does it work by opening Word, then opening the document from there?

If so, make sure .docx is associated with Word, which is located here as "WINWORD.EXE":

C:\Program Files (x86)\Microsoft Office\Office14
My System SpecsSystem Spec
17 Apr 2012   #3

Windows 7 Home Premium 32bit
 
 

Is there any error report message?
If he gets the one from MS official site, he may reinstall it for another time, it seems that the doc. doesnot connect with the program effectively.
My System SpecsSystem Spec
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 unable to open up word documents




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