Outlook 2007 opens (or not), then freezes


  1. Posts : 3
    Windows 7 Home Premium 32 bit
       #1

    Outlook 2007 opens (or not), then freezes


    I have been running Office 2007 since loading getting my laptop with Windows 7 2.5 years ago with no problems. Just recently Outlook has stopped responding. Symptoms include:

    1. Frequently won't launch, open task manager to see an Outlook.exe process is running though application is not open. End the process application will open.
    2. Once open can only do 1 thing before the application freezes again.
    3. Re-open task manager and the Outlook.exe process is running using 40K + in memory.

    Have re-installed the application but this has not helped.
    I have run Advanced System Care and Slim Cleaner along with full scans on Avast and Malwarebytes.
    Have run the Office Diagnostics a few times and get no error message.

    Because of how it fails to open or freezes just after opening I feel like a start up file is corrupted or something - but the re-install didn't help.

    Any suggestions?

    Bz
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    When you say you re-installed Office 2007, did you uninstall it first?

    Something is obviously wrong with the current installation, so I would be inclined to uninstall Office 2007, reboot your computer, and then re-install Office.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 32 bit
    Thread Starter
       #3

    Yes, I uninstalled first.
      My Computer


 

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