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Windows 7: Error 1406 on Microsoft Office Professional


07 May 2012   #1

Windows 7 Ultimate x64
 
 
Error 1406 on Microsoft Office Professional

I have had Microsoft Office Professional 2010 installed on my home computer for a couple of years and a few days ago it refused to open any Office files saying something about the registry and that I had to fix Office using programs in the control menu. This didn't work so I tried uninstalling office and reinstalling it but I get the following error message:

Error 1406. Setup cannot write the value to the registry key \Software\Classes\Interface\{9149345A-5191-11CF-8700-00AA0060263B}\TypeLib. Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\Maja\AppData\Local\Temp\Setup000012d8\PSS10R.CHM.

I have full administrator permission and controls on my computer. I have uninstalled any useless programs that have recently been installed including a norton web checking side program but it hasn't made any difference.

My System SpecsSystem Spec
.

08 May 2012   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

mtopping,
Welcome to SevenForums.

First and foremost:
Run Windows Defender Offline.
WINDOWS DEFENDER OFFLINE IS NOT Windows Defender.

Once again MS has made an ununderstandable naming of a program.

Click on the WDO (Windows Defender Offline) link in my signature.
Put WDO onto a usb stick. boot from the stick. WDO will automatically run a quick scan. After the quick scan, you run a full scan of all of your drives.

Besides the excellent explanation at the MS link, we also have a tutorial on using WDO, and you , you lucky dog, get my write-up. Be sure to post back the .log files when finished.

HOW TO USE WINDOWS DEFENDER OFFLINE ON A USB STICK
Windows Defender Offline
is a free standalone, bootable malware and virus remover from Microsoft.
performs an offline scan of an infected PC to remove viruses, rootkits and other advanced malware.

Download Windows Defender Offline (about 764 kB)

You will have the choice of downloading the 32bit version (x86) or the 64 bit version (x64).
The link will help you determine whether you are running a 32 bit version or 64 bit version of Windows

NOTE!! You can download and prepare a 32 bit version using a 64 bit version of Windows
NOTE!! You can download and prepare a 64 bit version using a 32bit version of Windows.

You run the 32 bit version on a 32 bit version of Windows.
You run the 64 bit version on a 64 bit version of Windows.

The 32 bit download file name is: mssstool32.exe
The 64 bit download file name is: mssstool64.exe

For the curious, this program was originally name Microsoft Standalone System Sweeper.


INSTALLATION:
You will need an Internet Connection.
Insert 512 mB (Microsoft’s 256 mB is no longer accurate) or larger USB stick into a usb port.
Run the downloaded program--mssstool64.exe or mssstool32.exe
NEXT button
Choose the option On a USB flash drive that is not password protected
NEXT button
NEXT button
.
The install program will format the usb stick using the NTFS format.
The install program will download about 210 mB.
The install program will name the USB stick WDO_Media32 or WDO_Media64
The WDO_Media32 usb stick will have used space of 255 mB (268,140,544 bytes)
The WDO_Media64 usb stick will have used space of 282 mB (296,165,376 bytes)
You can expect the number of mB to increase as more malware appears.

UPDATE Windows Defender Offline USB stick:
reinsert the usb stick
run the installation program, mssstool64.exe or mssstool32.exe, again.
the update will download about 66 mB (mssstool32.exe) and 68 mB (mssstool64.exe).

Since the malware database is sometimes updated several times in a day, always update before running.

PERFORM AN OFFLINE SCAN
Bootup your computer from the USB stick
Windows Defender Offline will automatically perform a quick scan.
After the quick scan finishes, Choose Full Scan
Select all of your drives

The initial, full scan can easily take several hours, but
Remember, your computer is being very thoroughly checked for all types of malware.


RESULTS OF THE SCAN
The results will be in 4 log files in:
\Windows\Microsoft Antimalware\Support
My System SpecsSystem Spec
09 May 2012   #3

Windows 7 Ultimate x64 Service Pack 1 and ASUS ExpressGate
 
 

I am assuming that this program can also be run not only from a USB flash stick drive, but also from a built-in (or otherwise) SD Card slot as well?
My System SpecsSystem Spec
.


09 May 2012   #4

Windows 7 Ultimate x64
 
 
Scan done, here are the log files:

**********Cache stats************
No. Of buckets -> 12800
Each Bucket has max capacity of -> 1 entries
number of Entries is 0
Number of invalid entries is 0
Number of Inserts issued is 0
Number of replaces issued is 0
Number of Insert failures is 0
Number of lookups is 0
Number of misses is 0
Number of false fast lookups is 0
Number of invalidations is 0
Number of maintenance invalidations is 0
Current File Size is 311296
Journal ID = 0
Trusted image state = 0 USN = 0

2012-05-10T01:27:27.515Z Version: Product 4.0.1526.0 Service 4.0.1526.0 Engine 0.0.0.0 AS 0.0.0.0 AV 0.0.0.0
2012-05-10T01:27:43.656Z Version: Product 4.0.1526.0 Service 4.0.1526.0 Engine 1.1.8304.0 AS 1.125.1464.0 AV 1.125.1464.0
2012-05-10T04:09:58.843Z DETECTION Adware:JS/Pornpop file:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
2012-05-10T04:09:58.843Z DETECTION Adware:Win32/OpenCandy file:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
2012-05-10T04:09:58.843Z DETECTION Adware:Win32/OpenCandy file:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
2012-05-10T04:09:58.843Z DETECTION Adware:Win32/OpenCandy file:F:\Programs\IZArc4.1.exe->(inno#000155)
2012-05-10T04:09:58.859Z DETECTION Adware:JS/Advantage file:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
2012-05-10T04:09:58.859Z DETECTION Adware:Win32/Advantage file:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
2012-05-10T04:09:58.859Z DETECTION HackTool:Win32/Keygen file:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe

--------------------------------------------------------------------------------
2012-05-10T01:27:27.468Z Trace session started - MpWppTracing-05092012-172727-00000003-ffffffff.bin
2012-05-10T01:27:27.468Z Service is asked to be reenabled.
2012-05-10T01:27:27.468Z Task(-EnableService) launched**********Cache stats************
No. Of buckets -> 12800
Each Bucket has max capacity of -> 1 entries
number of Entries is 0
Number of invalid entries is 0
Number of Inserts issued is 0
Number of replaces issued is 0
Number of Insert failures is 0
Number of lookups is 0
Number of misses is 0
Number of false fast lookups is 0
Number of invalidations is 0
Number of maintenance invalidations is 0
Current File Size is 311296
Journal ID = 0
Trusted image state = 0 USN = 0

2012-05-10T01:27:27.500Z Loading engine...
2012-05-10T01:27:27.500Z loaded!
2012-05-10T01:27:27.500Z NisUpdate from SignatureDropLocation returns S_OK
2012-05-10T01:27:27.500Z NisUpdate from SignatureDefaultLocation returns S_OK
2012-05-10T01:27:27.500Z Cache Disabled: 0
2012-05-10T01:27:27.515Z Verifying license file...
2012-05-10T01:27:27.515Z verified!
2012-05-10T01:27:27.515Z Product supports installmode: 0
Product Version: 4.0.1526.0
Service Version: 4.0.1526.0
Engine Version: 0.0.0.0
AS Signature Version: 0.0.0.0
AV Signature Version: 0.0.0.0
************************************************************
2012-05-10T01:27:39.531Z Verifying engine and signature files (source: 0) ...
2012-05-10T01:27:39.828Z verified!
2012-05-10T01:27:43.609Z Initializing SQM in engine...
2012-05-10T01:27:43.609Z SQM initialized in the engine successfully
Signature updated on ‎05‎-‎09‎-‎2012 17:27:43
Product Version: 4.0.1526.0
Service Version: 4.0.1526.0
Engine Version: 1.1.8304.0
AS Signature Version: 1.125.1464.0
AV Signature Version: 1.125.1464.0
************************************************************
2012-05-10T04:09:29.515Z Task(SpyNetService -RestrictPrivileges -AccessKey 52B79C0F-2854-7A08-6CD4-0DFD6E664A06) launched
2012-05-10T04:09:58.843Z DETECTIONEVENT Adware:JS/Pornpop containerfile:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038;file:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip);
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:JS/Pornpop containerfile:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:JS/Pornpop file:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
2012-05-10T04:09:58.843Z DETECTIONEVENT Adware:Win32/OpenCandy containerfile:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe;containerfile:\Users\Maja\Downloads\Programs\IZArc4.1.exe;contain erfile:F:\Programs\IZArc4.1.exe;file:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155);file:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155);file:F:\Programs\IZArc4.1.exe->(inno#000155);
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:Win32/OpenCandy containerfile:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:Win32/OpenCandy containerfile:\Users\Maja\Downloads\Programs\IZArc4.1.exe
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:Win32/OpenCandy containerfile:F:\Programs\IZArc4.1.exe
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:Win32/OpenCandy file:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:Win32/OpenCandy file:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
2012-05-10T04:09:58.843Z DETECTION_ADD Adware:Win32/OpenCandy file:F:\Programs\IZArc4.1.exe->(inno#000155)
2012-05-10T04:09:58.859Z DETECTIONEVENT Adware:JS/Advantage containerfile:C:\Program Files\AdVantage\ffext.mod;file:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js;
2012-05-10T04:09:58.859Z DETECTION_ADD Adware:JS/Advantage containerfile:C:\Program Files\AdVantage\ffext.mod
2012-05-10T04:09:58.859Z DETECTION_ADD Adware:JS/Advantage file:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
2012-05-10T04:09:58.859Z DETECTIONEVENT Adware:Win32/Advantage containerfile:C:\Program Files\AdVantage\ffext.mod;file:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll;
2012-05-10T04:09:58.859Z DETECTION_ADD Adware:Win32/Advantage containerfile:C:\Program Files\AdVantage\ffext.mod
2012-05-10T04:09:58.859Z DETECTION_ADD Adware:Win32/Advantage file:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
2012-05-10T04:09:58.859Z DETECTIONEVENT HackTool:Win32/Keygen containerfile:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip;file:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe;
2012-05-10T04:09:58.859Z DETECTION_ADD HackTool:Win32/Keygen containerfile:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip
2012-05-10T04:09:58.859Z DETECTION_ADD HackTool:Win32/Keygen file:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe
Begin Full Scan
Scan ID:{0588F45D-BE7C-4E8A-9525-01C2082CC1D7}
Scan Source:2
Start Time:‎05‎-‎09‎-‎2012 17:34:52
End Time:‎05‎-‎09‎-‎2012 20:09:58
Result Count:5
Threat Name:Adware:JS/Pornpop
ID:153970
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
Extended Info:5865989931585
Resource Schema:containerfile
Resource Path:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038
Extended Info:0
Threat Name:Adware:Win32/OpenCandy
ID:159633
Severity:1
Number of Resources:6
Resource Schema:file
Resource Path:F:\Programs\IZArc4.1.exe->(inno#000155)
Extended Info:188534088470235
Resource Schema:file
Resource Path:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
Extended Info:188534088470235
Resource Schema:file
Resource Path:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
Extended Info:188534088470235
Resource Schema:containerfile
Resource Path:F:\Programs\IZArc4.1.exe
Extended Info:0
Resource Schema:containerfile
Resource Path:\Users\Maja\Downloads\Programs\IZArc4.1.exe
Extended Info:0
Resource Schema:containerfile
Resource Path:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
Extended Info:0
Threat Name:Adware:JS/Advantage
ID:156261
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
Extended Info:15568244960619
Resource Schema:containerfile
Resource Path:C:\Program Files\AdVantage\ffext.mod
Extended Info:0
Threat Name:Adware:Win32/Advantage
ID:18086
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
Extended Info:77481240935276
Resource Schema:containerfile
Resource Path:C:\Program Files\AdVantage\ffext.mod
Extended Info:0
Threat Name:HackTool:Win32/Keygen
ID:2147593794
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe
Extended Info:24633941045526
Resource Schema:containerfile
Resource Path:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip
Extended Info:0
End Scan
************************************************************

2012-05-10T06:38:56.062Z Task(SpyNetService -RestrictPrivileges -AccessKey 0328A637-2AA9-F858-8CF1-07ACB5105B0D) launched
Begin Resource Scan
Scan ID:{96A0E676-066E-4B4C-A8C5-BA87712817C9}
Scan Source:6
Start Time:‎05‎-‎09‎-‎2012 22:38:41
End Time:‎05‎-‎09‎-‎2012 22:39:25
Explicit resource to scan
Resource Schema:containerfile
Resource Path:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038
Explicit resource to scan
Resource Schema:containerfile
Resource Path:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
Explicit resource to scan
Resource Schema:containerfile
Resource Path:C:\Program Files\AdVantage\ffext.mod
Explicit resource to scan
Resource Schema:containerfile
Resource Path:\Users\Maja\Downloads\Programs\IZArc4.1.exe
Explicit resource to scan
Resource Schema:containerfile
Resource Path:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip
Explicit resource to scan
Resource Schema:containerfile
Resource Path:F:\Programs\IZArc4.1.exe
Explicit resource to scan
Resource Schema:file
Resource Path:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
Explicit resource to scan
Resource Schema:file
Resource Path:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
Explicit resource to scan
Resource Schema:file
Resource Path:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
Explicit resource to scan
Resource Schema:file
Resource Path:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
Explicit resource to scan
Resource Schema:file
Resource Path:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
Explicit resource to scan
Resource Schema:file
Resource Path:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe
Explicit resource to scan
Resource Schema:file
Resource Path:F:\Programs\IZArc4.1.exe->(inno#000155)
Result Count:5
Threat Name:Adware:JS/Pornpop
ID:153970
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
Extended Info:5865989931585
Resource Schema:containerfile
Resource Path:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038
Extended Info:0
Threat Name:Adware:Win32/OpenCandy
ID:159633
Severity:1
Number of Resources:6
Resource Schema:file
Resource Path:F:\Programs\IZArc4.1.exe->(inno#000155)
Extended Info:188534088470235
Resource Schema:file
Resource Path:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
Extended Info:188534088470235
Resource Schema:file
Resource Path:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
Extended Info:188534088470235
Resource Schema:containerfile
Resource Path:F:\Programs\IZArc4.1.exe
Extended Info:0
Resource Schema:containerfile
Resource Path:\Users\Maja\Downloads\Programs\IZArc4.1.exe
Extended Info:0
Resource Schema:containerfile
Resource Path:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
Extended Info:0
Threat Name:Adware:JS/Advantage
ID:156261
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
Extended Info:15568244960619
Resource Schema:containerfile
Resource Path:C:\Program Files\AdVantage\ffext.mod
Extended Info:0
Threat Name:Adware:Win32/Advantage
ID:18086
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
Extended Info:77481240935276
Resource Schema:containerfile
Resource Path:C:\Program Files\AdVantage\ffext.mod
Extended Info:0
Threat Name:HackTool:Win32/Keygen
ID:2147593794
Severity:2
Number of Resources:2
Resource Schema:file
Resource Path:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe
Extended Info:24633941045526
Resource Schema:containerfile
Resource Path:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip
Extended Info:0
End Scan
************************************************************

Beginning threat actions
Start time:‎05‎-‎09‎-‎2012 22:39:26
Threat Name:Adware:JS/Pornpop
Threat ID:153970
Action:remove
Threat Name:Adware:Win32/OpenCandy
Threat ID:159633
Action:remove
Threat Name:Adware:JS/Advantage
Threat ID:156261
Action:remove
Threat Name:Adware:Win32/Advantage
Threat ID:18086
Action:remove
Threat Name:HackTool:Win32/Keygen
Threat ID:2147593794
Action:remove
File to act on SHA1:6DBE312ADC97CC0F5DCFB527449893EA5169B0B6
!ERROR
Action clean/remove failed on file:\\?\F:\Programs\IZArc4.1.exe->(inno#000155)
Error code:1630
!ERROR
Resource action complete:Removal
Schema:file
Path:\\?\F:\Programs\IZArc4.1.exe->(inno#000155)
Threat ID:159633
Resource refcount:1
Result:1630
File to act on SHA1:2B1680820BDBE1903647B64C690D1C381B778344
File cleaned/removed successfully
File Name:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe
Resource action complete:Removal
Schema:file
Path:\\?\D:\Users\Maja\Downloads\Programs\Windows Loader v1.9.3.zip->Windows Loader/Windows Loader.exe
Threat ID:2147593794
Resource refcount:1
Result:0
File to act on SHA1:6DBE312ADC97CC0F5DCFB527449893EA5169B0B6
!ERROR
Action clean/remove failed on file:\\?\D:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
Error code:1630
!ERROR
Resource action complete:Removal
Schema:file
Path:\\?\D:\Users\Maja\Downloads\Programs\IZArc4.1.exe->(inno#000155)
Threat ID:159633
Resource refcount:1
Result:1630
File to act on SHA1:23062BB72A27D283F2CE57EFD35C16EAC2575461
!ERROR
Action clean/remove failed on file:\\?\C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
Error code:1630
!ERROR
Resource action complete:Removal
Schema:file
Path:\\?\C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\install.js
Threat ID:156261
Resource refcount:1
Result:1630
File to act on SHA1:23062BB72A27D283F2CE57EFD35C16EAC2575461
!ERROR
Action clean/remove failed on file:\\?\C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
Error code:1630
!ERROR
Resource action complete:Removal
Schema:file
Path:\\?\C:\Program Files\AdVantage\ffext.mod->{A89AED22-9133-424c-88E7-C8235C5FF302}\components\MeMedia_FF.dll
Threat ID:18086
Resource refcount:1
Result:1630
File to act on SHA1:6DBE312ADC97CC0F5DCFB527449893EA5169B0B6
!ERROR
Action clean/remove failed on file:\\?\C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
Error code:1630
!ERROR
Resource action complete:Removal
Schema:file
Path:\\?\C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe->(inno#000155)
Threat ID:159633
Resource refcount:1
Result:1630
File to act on SHA1:E2698352BE874F511DC2C4ACE0BEE85C78D579F8
File cleaned/removed successfully
File Name:C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
Resource action complete:Removal
Schema:file
Path:\\?\C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_000038->(GZip)
Threat ID:153970
Resource refcount:1
Result:0
Resource action complete:Quarantine
Schema:containerfile
Path:\\?\F:\Programs\IZArc4.1.exe
Threat ID:159633
Resource refcount:1
Result:0
File to act on SHA1:6DBE312ADC97CC0F5DCFB527449893EA5169B0B6
File cleaned/removed successfully
File Name:F:\Programs\IZArc4.1.exe
Resource action complete:Removal
Schema:containerfile
Path:\\?\F:\Programs\IZArc4.1.exe
Threat ID:159633
Resource refcount:1
Result:0
Resource action complete:Quarantine
Schema:containerfile
Path:\\?\D:\Users\Maja\Downloads\Programs\IZArc4.1.exe
Threat ID:159633
Resource refcount:1
Result:0
File to act on SHA1:6DBE312ADC97CC0F5DCFB527449893EA5169B0B6
File cleaned/removed successfully
File Name:\Users\Maja\Downloads\Programs\IZArc4.1.exe
Resource action complete:Removal
Schema:containerfile
Path:\\?\D:\Users\Maja\Downloads\Programs\IZArc4.1.exe
Threat ID:159633
Resource refcount:1
Result:0
Resource action complete:Quarantine
Schema:containerfile
Path:\\?\C:\Program Files\AdVantage\ffext.mod
Threat ID:156261
Resource refcount:2
Result:0
Resource action complete:Removal
Schema:containerfile
Path:\\?\C:\Program Files\AdVantage\ffext.mod
Threat ID:156261
Resource refcount:2
Result:0
Resource action complete:Quarantine
Schema:containerfile
Path:\\?\C:\Program Files\AdVantage\ffext.mod
Threat ID:18086
Resource refcount:2
Result:0
File to act on SHA1:23062BB72A27D283F2CE57EFD35C16EAC2575461
File cleaned/removed successfully
File Name:C:\Program Files\AdVantage\ffext.mod
Resource action complete:Removal
Schema:containerfile
Path:\\?\C:\Program Files\AdVantage\ffext.mod
Threat ID:18086
Resource refcount:2
Result:0
Resource action complete:Quarantine
Schema:containerfile
Path:\\?\C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
Threat ID:159633
Resource refcount:1
Result:0
File to act on SHA1:6DBE312ADC97CC0F5DCFB527449893EA5169B0B6
File cleaned/removed successfully
File Name:C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
Resource action complete:Removal
Schema:containerfile
Path:\\?\C:\Documents and Settings\Maja\My Documents\Downloads\IZArc4.1.exe
Threat ID:159633
Resource refcount:1
Result:0
Finished threat ID:2147593794
Threat result:0
Threat status flags:0
Finished threat ID:18086
Threat result:0
Threat status flags:0
Finished threat ID:156261
Threat result:0
Threat status flags:0
Finished threat ID:159633
Threat result:0
Threat status flags:0
Finished threat ID:153970
Threat result:0
Threat status flags:0
Finished threat actions
End time:‎05‎-‎09‎-‎2012 22:39:37
Result:0


ERRORS_ONLY=0
MAX_SIZE=5120
APPEND=1
MAX_LINE_SIZE=256
-------------------------------------------------
START 2012/05/09 17:27:27:265 TID:856 PID:824

INFO 2012/05/09 17:27:27:265 TID:856 PID:824
Binary architecture is amd64

INFO 2012/05/09 17:27:27:281 TID:856 PID:824
UtilIsFileExists(D:\Windows\SysWOW64\ntdll.dll) returned 0x00000000

INFO 2012/05/09 17:27:27:281 TID:856 PID:824
CheckProcessorArchitecture returned 0x00000000

INFO 2012/05/09 17:27:27:281 TID:856 PID:824
Setting target OS key: "D:\Windows"

INFO 2012/05/09 17:27:27:281 TID:856 PID:824
SetRecoveryEnvironmentKey returned 0x00000000

INFO 2012/05/09 17:27:27:281 TID:856 PID:824
Searching for signatures. Default signature path: ""

INFO 2012/05/09 17:27:27:281 TID:856 PID:824
Searching for signatures at root of drives...

WARNING 2012/05/09 17:27:27:281 TID:856 PID:824
Missing definitions file in 'C:\mpam-fex64.exe'

WARNING 2012/05/09 17:27:27:281 TID:856 PID:824
Missing definitions file in 'D:\mpam-fex64.exe'

WARNING 2012/05/09 17:27:27:281 TID:856 PID:824
Missing definitions file in 'E:\mpam-fex64.exe'

WARNING 2012/05/09 17:27:27:281 TID:856 PID:824
Missing definitions file in 'F:\mpam-fex64.exe'

WARNING 2012/05/09 17:27:27:296 TID:856 PID:824
Missing definitions file in 'G:\mpam-fex64.exe'

WARNING 2012/05/09 17:27:27:296 TID:856 PID:824
Missing definitions file in 'H:\mpam-fex64.exe'

INFO 2012/05/09 17:27:27:296 TID:856 PID:824
Found definitions file in 'I:\mpam-fex64.exe'

INFO 2012/05/09 17:27:27:296 TID:856 PID:824
Using signature path: "I:\mpam-fex64.exe"

INFO 2012/05/09 17:27:27:296 TID:856 PID:824
SearchForSignatures returned 0x00000000

INFO 2012/05/09 17:27:27:296 TID:856 PID:824
Initializing offline environment and service...

INFO 2012/05/09 17:27:43:671 TID:856 PID:824
Launching user interface...

INFO 2012/05/09 17:27:43:671 TID:856 PID:824
Launched UI, waiting...

INFO 2012/05/09 22:40:36:468 TID:856 PID:824
Wait finished (UI signaled)

INFO 2012/05/09 22:40:36:468 TID:856 PID:824
RunCallisto returned 0x00000000

INFO 2012/05/09 22:40:38:468 TID:856 PID:824
Offline scan completed with 0x00000000

FINISH 2012/05/09 22:40:38:468 TID:828 PID:824
My System SpecsSystem Spec
09 May 2012   #5

MS Windows 7 Ultimate SP1 64-bit
 
 

mtopping,
now that the malware is gone, any problems remain?
My System SpecsSystem Spec
09 May 2012   #6

Windows 7 Ultimate x64
 
 

Yes, since I have reinstalled Microsoft office, when I open word or excel it asks me if I want to activate online. I click yes, and the activation wizard starts to connect then I get the following message:

An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. ( 0x8007000D )
My System SpecsSystem Spec
10 May 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

OK.

That's a MS office validation and not Win 7 Validation.

I don't have any notes on how to rid yourself of this one, but
I'm sure if you google it and set site:msdn.com;technet.com that you will get a good answer.
My System SpecsSystem Spec
10 May 2012   #8

Windows 7 Ultimate x64
 
 

Thanks for your help anyway, karlsnooks. At least I got rid of some malware!
My System SpecsSystem Spec
10 May 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

mtopping,

Download and run this program. Post results.
http://go.microsoft.com/fwlink/?linkid=52012

i'm asking some others to look at results.
My System SpecsSystem Spec
10 May 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Unfortunately, MGADiag is useless for Office 2010 - it only sees Office XP to 2007 installs.
However, there is an inbuilt office validation tool somewhere..... <rummage>
Ah -
cscript.exe "C:\Program Files (x86)\microsoft Office\Office14\ospp.vbs"
will bring up the options list.

I have no experience in reading these - but I'd be happy to give it a go.
My System SpecsSystem Spec
Reply

 Error 1406 on Microsoft Office Professional




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