Solved Outlook In Box Contents Disappear

mikegc

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This morning, the contents of my M/S 2010 Outlook Inbox went away. They are not in my recycle bin. I did a restart but my Inbox e-mail is still MIA. All other folders are intact. I sent myself four tests from my iPhone, received them, but after about a minute, they disappeared, too.

Our company uses a Microsoft exchange server.

Any ideas?

Mike
 

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Windows 7 Ultimate x64Intel® Core™ i7-840QM (1.86GHz, 8 threads, tu...8 GB Shared Dual Channel DDR3 MemoryNVIDIA® GeForce® GT 435M 2GB graphics
Computer Manufacturer/Model Number
Dell XPS
OS
Windows 7 Ultimate x64
CPU
Intel® Core™ i7-840QM (1.86GHz, 8 threads, turbo boost up to
Memory
8 GB Shared Dual Channel DDR3 Memory
Graphics Card(s)
NVIDIA® GeForce® GT 435M 2GB graphics
Hard Drives
640GB 7200 RPM SATA Hard Drive
This morning, the contents of my M/S 2010 Outlook Inbox went away. They are not in my recycle bin. I did a restart but my Inbox e-mail is still MIA. All other folders are intact. I sent myself four tests from my iPhone, received them, but after about a minute, they disappeared, too.

Our company uses a Microsoft exchange server.

Any ideas?

Mike
Your Outlook may be set to archive old e-mails etc. after a set amount of time. You can click the File tab, go to Options>Advanced and find auto Archive, and check it out. If that's not it I don't know the answer. :)
 

My Computer My Computer

At a glance

WIN7 x64 Home Premium SP1Intel Core i5-2400 processor(6MB Cache, 3.1GHz)8 GB RAM
Computer Manufacturer/Model Number
DELLXPS 8300
OS
WIN7 x64 Home Premium SP1
CPU
Intel Core i5-2400 processor(6MB Cache, 3.1GHz)
Memory
8 GB RAM
Hard Drives
1.5TB C Drive
This morning, the contents of my M/S 2010 Outlook Inbox went away. They are not in my recycle bin. I did a restart but my Inbox e-mail is still MIA. All other folders are intact. I sent myself four tests from my iPhone, received them, but after about a minute, they disappeared, too.

Our company uses a Microsoft exchange server.

Any ideas?

Mike
Your Outlook may be set to archive old e-mails etc. after a set amount of time. You can click the File tab, go to Options>Advanced and find auto Archive, and check it out. If that's not it I don't know the answer. :)

Thank you. I went there first to check on archiving and that feature is turned off.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™ i7-840QM (1.86GHz, 8 threads, tu...8 GB Shared Dual Channel DDR3 MemoryNVIDIA® GeForce® GT 435M 2GB graphics
Computer Manufacturer/Model Number
Dell XPS
OS
Windows 7 Ultimate x64
CPU
Intel® Core™ i7-840QM (1.86GHz, 8 threads, turbo boost up to
Memory
8 GB Shared Dual Channel DDR3 Memory
Graphics Card(s)
NVIDIA® GeForce® GT 435M 2GB graphics
Hard Drives
640GB 7200 RPM SATA Hard Drive
I found out today that our coporate IT people purged old e-mail from the server with permission from all of those involved with the company. The accidentally changed something. They straightened it out in less than five minutes.

Problem solved.

Mike
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™ i7-840QM (1.86GHz, 8 threads, tu...8 GB Shared Dual Channel DDR3 MemoryNVIDIA® GeForce® GT 435M 2GB graphics
Computer Manufacturer/Model Number
Dell XPS
OS
Windows 7 Ultimate x64
CPU
Intel® Core™ i7-840QM (1.86GHz, 8 threads, turbo boost up to
Memory
8 GB Shared Dual Channel DDR3 Memory
Graphics Card(s)
NVIDIA® GeForce® GT 435M 2GB graphics
Hard Drives
640GB 7200 RPM SATA Hard Drive
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