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Windows 7: Outlook In Box Contents Disappear

21 May 2012  
mikegc

Windows 7 Ultimate x64
71 posts
 
 
Outlook In Box Contents Disappear

This morning, the contents of my M/S 2010 Outlook Inbox went away. They are not in my recycle bin. I did a restart but my Inbox e-mail is still MIA. All other folders are intact. I sent myself four tests from my iPhone, received them, but after about a minute, they disappeared, too.

Our company uses a Microsoft exchange server.

Any ideas?

Mike

My System SpecsSystem Spec

21 May 2012  
Heyyou

WIN7 x64 Home Premium SP1
212 posts
USA
 
 

Quote   Quote: Originally Posted by mikegc View Post
This morning, the contents of my M/S 2010 Outlook Inbox went away. They are not in my recycle bin. I did a restart but my Inbox e-mail is still MIA. All other folders are intact. I sent myself four tests from my iPhone, received them, but after about a minute, they disappeared, too.

Our company uses a Microsoft exchange server.

Any ideas?

Mike
Your Outlook may be set to archive old e-mails etc. after a set amount of time. You can click the File tab, go to Options>Advanced and find auto Archive, and check it out. If that's not it I don't know the answer.
My System SpecsSystem Spec
21 May 2012  
mikegc

Windows 7 Ultimate x64
71 posts
 
 

Quote   Quote: Originally Posted by Heyyou View Post
Quote   Quote: Originally Posted by mikegc View Post
This morning, the contents of my M/S 2010 Outlook Inbox went away. They are not in my recycle bin. I did a restart but my Inbox e-mail is still MIA. All other folders are intact. I sent myself four tests from my iPhone, received them, but after about a minute, they disappeared, too.

Our company uses a Microsoft exchange server.

Any ideas?

Mike
Your Outlook may be set to archive old e-mails etc. after a set amount of time. You can click the File tab, go to Options>Advanced and find auto Archive, and check it out. If that's not it I don't know the answer.
Thank you. I went there first to check on archiving and that feature is turned off.
My System SpecsSystem Spec
.


22 May 2012  
mikegc

Windows 7 Ultimate x64
71 posts
 
 
Outlook In Box Contents Disappear

I found out today that our coporate IT people purged old e-mail from the server with permission from all of those involved with the company. The accidentally changed something. They straightened it out in less than five minutes.

Problem solved.

Mike
My System SpecsSystem Spec
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