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Windows 7: Can not find pre-installed Office 2010 on new laptop


03 Aug 2012   #1

Windows 7 Home Prem OAa
 
 
Can not find pre-installed Office 2010 on new laptop

My brother's new Acer laptop came with microsoft office 2010 supposedly installed into the computer. I can't find a click to run or anything. I do have a product key off of the back of the laptop though. Any Suggestions? Thanks.


My System SpecsSystem Spec
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03 Aug 2012   #2

Windows 7 Pro. 64/SP-1
 
 

It should be in All Programs off of the Start Orb. If not do a search using Window Explorer.
My System SpecsSystem Spec
03 Aug 2012   #3

Windows 7 Ultimate x64, BackTrack Linux 5 R2, Windows XP
 
 

Maybe try clicking the start button/orb, and in the search there, type "Office" and see what you get. If nothing, you can download the install if you already have the key.

What version of Office does the sticker on the back say it's for?
My System SpecsSystem Spec
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03 Aug 2012   #4

Windows 7 Home Prem OAa
 
 

I've tried looking through all programs, and the start button, etc. The sticker doesn't say what version other than home premium OA.
My System SpecsSystem Spec
03 Aug 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

I believe it is just the trial starter version if it came pre installed, the product key is more likely for your Windows 7.
My System SpecsSystem Spec
03 Aug 2012   #6

Windows 7 Home Prem OAa
 
 

Quote   Quote: Originally Posted by derekimo View Post
I believe it is just the trial starter version if it came pre installed, the product key is more likely for your Windows 7.
it says microsoft on it..
My System SpecsSystem Spec
03 Aug 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by Shadowsgirl View Post
Quote   Quote: Originally Posted by derekimo View Post
I believe it is just the trial starter version if it came pre installed, the product key is more likely for your Windows 7.
it says microsoft on it..
Does it also say "Office" or just "Home Premium"?

How about a full model number and we can give you more info.
My System SpecsSystem Spec
13 Aug 2012   #8

Windows 8 Professional 64 bit (Windows 7 Ultimate 64 bit as a Virtual Machine).
 
 

First off, make yourself SURE that you have MS Office 2010 on your PC. Go to Start -> Control Panel -> Uninstall a program and you will see MS Office in the list of programs installed IF ITS INSTALLED on your PC. it should look something like this...



Next, go to the start menu and search for 'Microsoft', 'office', 'word', 'excel', and things related to Microsoft office like that.

If nothing comes,

You said you have the product key underneath your laptop right? Download Microsoft Office here and install it. Then enter your product key...
My System SpecsSystem Spec
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 Can not find pre-installed Office 2010 on new laptop




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