Hi I have Office 2010 which came bundled with Outlook. What I am trying to achieve is to trasnfer my iPhone contacts to my Outlook on my PC. I go through the iTunes contact sync and in iTunes I select Outlook as the option to sync with. After iTunes tells me the sync is complete, no contacts appear in my Outlook.
I used to have Outlook Express but now have the full-blown version of Outlook, could this be causing the problem?
Do you have iCloud Contact sync enabled on your iPhone. Note that if you do, iTunes will say that contacts were synced but like in your case, no contacts will appear within your Outlook. iCloud Contact sync and Outlook sync via iTunes do not go together.
You can alternatively export your iPhone contacts to outlook using third-party tools such as copytrans contacts:
Make sure to select the Outlook option once prompted during export.