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Windows 7: Cannot start microsoft outlook


16 Aug 2012   #1

Windows 7 home x64
 
 
Cannot start microsoft outlook

This is the error message im getting when trying to launch microsoft outlook 2010, using Windows 7 home x64.
No error code is provided, see attached image for the error message.


I tried all the solutions provided in other threads, none worked.


My System SpecsSystem Spec
.

16 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Welcome to the forum,

Have you tried this?

Office 2010 - Perform Repairs

This may be useful as well,

Cannot Start Microsoft Outlook 2010
My System SpecsSystem Spec
16 Aug 2012   #3

Windows 7 home x64
 
 

Thanks, yes I did, didnt work sadly.
My System SpecsSystem Spec
.


16 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by Noldec View Post
Thanks, yes I did, didnt work sadly.
Both of them?
My System SpecsSystem Spec
16 Aug 2012   #5

Windows 7 home x64
 
 

Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by Noldec View Post
Thanks, yes I did, didnt work sadly.
Both of them?
Yes
My System SpecsSystem Spec
16 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum Noldec

See if method 8 works for you from this link Outlook 2010 not responding, hangs, freezes or stopped working

Quote:
Method 8: Create a new user profile in Outlook

Click here for information on how to create a new user profile.
  1. Open Mail items by clicking the Start button, clicking Control Panel, clicking Programs, clicking User Accounts, and then clicking Mail.
  2. Click Show Profiles.
  3. Select the profile that you want to remove, and then click Remove.
  4. Click Add.
  5. In the Profile Name box, type a name for the profile.
  6. Specify the user name, the primary SMTP address, and the password, and then click Next.
  7. You may receive the following prompt:
    Allow this website to configure alias@domain server settings?
    In this prompt, click to select the Don’t ask me about this again checkbox, and then click Allow.
If creating a new user profile in Outlook did not resolve your issue, continue to the Advanced Troubleshooting section.
Advanced Troubleshooting

This section is intended for more advanced computer users. Two methods are presented that might help to resolve your issue. If you are not comfortable with advanced troubleshooting, go to the More Information section.
My System SpecsSystem Spec
16 Aug 2012   #7

MS Windows 7 Home Premium 64-bit SP1
 
 

Is it like Outlook 2007, which can get stuck in memory after one cancels and send and receive and quits the program? In my case, it sometimes happens because I have Outlook connector installed. I have to go to the task scheduler and kill the program.
My System SpecsSystem Spec
16 Aug 2012   #8

Windows 7 home x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome to the forum Noldec

See if method 8 works for you from this link Outlook 2010 not responding, hangs, freezes or stopped working

Quote:
Method 8: Create a new user profile in Outlook

Click here for information on how to create a new user profile.
  1. Open Mail items by clicking the Start button, clicking Control Panel, clicking Programs, clicking User Accounts, and then clicking Mail.
  2. Click Show Profiles.
  3. Select the profile that you want to remove, and then click Remove.
  4. Click Add.
  5. In the Profile Name box, type a name for the profile.
  6. Specify the user name, the primary SMTP address, and the password, and then click Next.
  7. You may receive the following prompt:
    Allow this website to configure alias@domain server settings?
    In this prompt, click to select the Donít ask me about this again checkbox, and then click Allow.
If creating a new user profile in Outlook did not resolve your issue, continue to the Advanced Troubleshooting section.
Advanced Troubleshooting

This section is intended for more advanced computer users. Two methods are presented that might help to resolve your issue. If you are not comfortable with advanced troubleshooting, go to the More Information section.
I tried deleting the profiles key using regedit, this deleted the profiles. I guess I could also try it this way.

Quote   Quote: Originally Posted by monkeylove View Post
Is it like Outlook 2007, which can get stuck in memory after one cancels and send and receive and quits the program? In my case, it sometimes happens because I have Outlook connector installed. I have to go to the task scheduler and kill the program.
Outlook 2010 doesnt launch in my case, so this cant be the problem.
My System SpecsSystem Spec
16 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by Noldec View Post
I tried deleting the profiles key using regedit, this deleted the profiles. I guess I could also try it this way.
Why regedit?

Does outlook open now?
My System SpecsSystem Spec
16 Aug 2012   #10

Windows 7 home x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by Noldec View Post
I tried deleting the profiles key using regedit, this deleted the profiles. I guess I could also try it this way.
Why regedit?
Was sugested in an other thread and worked for some people.
Quote   Quote: Originally Posted by koolkat77 View Post
Does outlook open now?
No
My System SpecsSystem Spec
Reply

 Cannot start microsoft outlook




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