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Windows 7: Office 2010 won't uninstall? :[

15 Sep 2009   #1

Windows 7
 
 
Office 2010 won't uninstall? :[

Hey, when I go to uninstall office 2010 I get the following error:
Name:  Capture.PNG
Views: 601
Size:  69.7 KB

When I run the setup files it just offers install, not uninstall.

Can you help me? o.O

Thanks :]




My System SpecsSystem Spec
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15 Sep 2009   #2

Windows 7 SP1 x64
 
 

Install it again in the same directory as the old one was...and then afterwards it should unninstall without a prob.
My System SpecsSystem Spec
15 Sep 2009   #3

windows 7 ultimate final Office 2007,27 Quad IMAC vm 7 64 bit
 
 

I was at that point. I had installed Office 2010 to the last BETA it was 32 bit office. I had out look crash and had same error message. Only way I had to unisstall was a clean total new clean install. I tried 64 bit Office after clean install of RTM 64 bit it also crashed another clean install and Office 2007 installed. Sorry for bad news
My System SpecsSystem Spec
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15 Sep 2009   #4

Windows 7 Ultimate x64 x2 + x86 + Windows 8.1 x64 x2
 
 

This type of uninstall issue has been a problem with Office 2007 for some time. so much so that Microsoft has a specific help topic for the manual install

How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

This may work for the 2010 version although if you have the click to run version - which uses virtualisation (check for a Q: virtual drive - this will not be of use.

If this is the case you may be able to find assistance on the Microsoft connect site for the technical preview. If it can save you from a re-install of the OS it will be worth the additional effort.

If you do not for some reason have access to the connect pages required - let me know and I will attempt to provide some assistance, although the information I can publish is limited.
My System SpecsSystem Spec
15 Sep 2009   #5

Windows® 8 Pro (64-bit)
 
 

My System SpecsSystem Spec
08 Oct 2009   #6

Windows 7 Ultimate x64 7600 RTM
 
 

I may be a little late to the party, but here's the fix:
The problem lies with a missing XML file from groove.
To fix it, copy the setup.xml from the groove folder of the installation source, and paste it in C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Groove.en-us\
Now run the uninstaller again

I've attached the x86 and x64 setup.xml's for your convinience, just unzip the .rar and copy the appropriate file


Attached Files
File Type: rar Setup Files.rar (1.5 KB, 10157 views)
My System SpecsSystem Spec
10 Oct 2009   #7

Windows 7 x64 SP1 - Ubuntu 10.10 x64 - Linux Mint 10 (dual boot + Virtual Box)
 
 

It's also a VERY good idea doing a full system backup before any major operation like installing major soft or beta soft. Personally I like acronis, but can do with ghost, paragon, etc.
Google for disk image progs, there are some freebies to I think. Pragon I believe has a personal stuff
My System SpecsSystem Spec
17 Nov 2009   #8

Win 7 x64 7137
 
 

Quote   Quote: Originally Posted by TheVinesKid View Post
I may be a little late to the party, but here's the fix:
The problem lies with a missing XML file from groove.
To fix it, copy the setup.xml from the groove folder of the installation source, and paste it in C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Groove.en-us\
Now run the uninstaller again

I've attached the x86 and x64 setup.xml's for your convinience, just unzip the .rar and copy the appropriate file
Thanks....work perfectly!
My System SpecsSystem Spec
04 Dec 2009   #9

windows xp
 
 

you do not need the setup.xml file
go to control panel, add and remove programs
go to office 2010 and do not click uninstall, click change and choose to remove it.
then when office comes up click remove
My System SpecsSystem Spec
30 Jan 2010   #10

Win 7 64 Ultimate
 
 

Apparently there is a newer version of office 2010 beta. Should I uninstall the old one before installing the newer version?
My System SpecsSystem Spec
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 Office 2010 won't uninstall? :[




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