Deleted Junk Mail Folder in Outlook 2007


  1. DeaconFrost
    Posts : 5,795
    Windows 7 Ultimate x64 SP1
       New #1

    Deleted Junk Mail Folder in Outlook 2007


    I have a user who tells me she deleted her Junk Mail folder from Outlook 2007. She has two e-mail profiles and claims it is missing from both. I won't have access to the computer for a day or so, but I wanted to find a solution beforehand.

    I assumed it would be as simple as going to Deleted Items and restoring the folder...but from what I've been reading, that isn't the case, and she shouldn't have been able to delete the folder in the first place.

    Has anyone come across this before?
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  3. bassfisher6522
    Posts : 2,240
    Windows 7 Ultimate 64 bit
       New #2

    It may not be deleted, just moved. I know from personal experience, when I get to click and move happy with the mouse, I have dragged the folder and it ended up in one of the other folders. Then I just restored the folder and all was well again. It's worth looking into.
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  4. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #3

    Code:
     
c:\pathtooutlook\Outlook.exe  /resetfolders  /resetfoldernames
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  6. DeaconFrost
    Posts : 5,795
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #4

    If I run that command, will it alter any of the user created subfolders under Inbox?
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  7. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #5

    DeaconFrost said:
    If I run that command, will it alter any of the user created subfolders under Inbox?
    /resetfolders": Restores missing folders for the default delivery location.2000, 2002/XP, 2003, 2007, 2010

    /resetfoldernames : Resets default folder names (such as Inbox or Sent Items) to default names in the current Office user interface language.For example, if you first connect to your mailbox Outlook using a Russian user interface, the Russian default folder names cannot be renamed. To change the default folder names to another language such as Japanese or English, you can use this switch to reset the default folder names after changing the user interface language or installing a different language version of Outlook.2002/XP, 2003, 2007, 2010

    /resetfolders is enough I suppose
    source: How to use command line switches - HowTo-Outlook | HowTo-Outlook
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