Outlook 2010 locks up on sync folders receiving

turbot · 07 Sep 2012

Am having some issues with Outlook 2010.

Program is locking up when first opened.

Icon on lower bar says " Outlook is syncing folders "

Sends fine, is getting stuck receiving 1 of 6 messages 7kb of 1.5 mb

Have gone into ISP mail portal & deleted all incoming mail. Looks to be trying to receive messages from couple days ago ?

I went off line & tried to delete a couple newer large ( 4-10 MB ) emails .

No luck deleting so when back online. Can still use the program somewhat.
Emails can be viewed , but not moved or deleted. Doing this will cause a premanent "processing" icon.

Still thinking those couple large files caused this & would like to find a way to delete them.

Other profiles in outlook work fine. Only the main default profile is freezing.

Thanks

Irene · 12 Sep 2012

Not sure if this would help:
pst file Corrupted - Repair

or this: Inbox Repair Tool (scanpst.exe) | MSOutlook.info

If you are connecting to an Exchange Server:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook

Marshalhubs · 20 Sep 2012

Did you try to disable add-ins to resolve your issue? If yes then create a new profile in Outlook. Note : You must create your email account in the new profile.