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Windows 7: Cannot launch Word from email


03 Oct 2012   #1

Windows 7 Home Premium
 
 
Cannot launch Word from email

Hi all,
I'm getting the error "There was a problem sending the command to the program" when opening a .doc attachment in email or from an internet sight.
I can save the attachment and then open in Word. However when I download the attachment and then open in email or Internet Explorer/Chrome, Word launches and I get the error message. Word opens but with a grey screen.
I've just spent four hours looking at solutions and tried everything including regedits, compatibility changes and default programs. Nothing works.
I have uninstalled Office 2010 and Office XP and reinstalled Office XP only. I am using the 2002 version.
This is a new problem and did not occur before today.
Any ideas please?
Thanks a lot.
Les

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 Cannot launch Word from email




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