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Windows 7: Stop Outlook 2010 creating Backup_of_username and opening new profile


12 Oct 2012   #1

windows 7
 
 
Stop Outlook 2010 creating Backup_of_username and opening new profile

Hi
I work for the IT support area of my company. One of the most common problems many of our customers have is that after a windows update, Outlook creates a Backup_of_username profile and opens a new profile without any of the previus config (PST, views, etc), as a workaround we choose the Backup_of_username profile as default but after another update same problem happens, new profile is created and the oldone is saved as Backup_of_username1 and so on. is there any way to prevent outlook from doing this? all my users are working with windows 7

thanx for your time

My System SpecsSystem Spec
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 Stop Outlook 2010 creating Backup_of_username and opening new profile




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