OK, that website finally did load.... it's probably just the usual dodgy internet connection that we have down here in Africa....
The symptom for this solution is "When you insert a Microsoft Office CD-ROM, either to repair an Office installation or to install a feature set to Installed on First Use
, you may receive the following error message"
But I receive the error message each time I run the program, not when I am trying to repair an Office installation or install a feature set to "Installed on First Use".
It then states:
This problem can occur if all the following conditions are true:
- You originally installed Office from a network administrative installation.
- The network administrative installation is no longer available to you.
- You are trying to use an Office CD-ROM when you are prompted by the Windows Installer for an Office source location.
- You click Cancel when you are prompted to insert the CD.
Only the last of these conditions is true, in my case. I did not install Office from a network administrative installation.
The resolution suggested is to "Create an Administrative Installation on Your Computer's Hard Disk", but then it says "Note
To create an administrative installation, you must use an Enterprise edition of Office." I don't think I have such a thing.