OK, that website finally did load.... it's probably just the usual dodgy internet connection that we have down here in Africa....
The symptom for this solution is "When you insert a Microsoft Office CD-ROM, either to repair an Office installation or to install a feature set to
Installed on First Use, you may receive the following error message"
But I receive the error message each time I run the program, not when I am trying to repair an Office installation or install a feature set to "Installed on First Use".
It then states:
This problem can occur if all the following conditions are true:
- You originally installed Office from a network administrative installation.
- The network administrative installation is no longer available to you.
- You are trying to use an Office CD-ROM when you are prompted by the Windows Installer for an Office source location.
- You click Cancel when you are prompted to insert the CD.
Only the last of these conditions is true, in my case. I did not install Office from a network administrative installation.
The resolution suggested is to "Create an Administrative Installation on Your Computer's Hard Disk", but then it says "
Note To create an administrative installation, you must use an Enterprise edition of Office." I don't think I have such a thing.