Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: NEW issue Microsoft Outlook has stopped working FAULTMODULE: wwlib.dll

05 Nov 2012   #1

Microsoft Windows 7 Home Premium 64-bit (orig. 32-bit) build 7601 v6.1.7601 SP1
NEW issue Microsoft Outlook has stopped working FAULTMODULE: wwlib.dll

Hi peeps,
as usual some updates...

Video hardware error issue, to my delight has not been occurring. I have marked it as Solved. Yeah! Basically I got the machine reloaded once more... about 2 months ago and... (back to the post i posted on 23Aug 2012) i stated updating the GPU driver from Nvidia website manually. Guess what? After a while my whole system (it was turned on overnight till morning) grinded to a halt. I awoke to find a black screen with the machine still running. Then after i forced shut down (but cannot boot the os) the machine displayed a gray screen without any words on it. After Fujitsu replaced the motherboard, tested the LCD screen and also had the fan replaced, it was definitely a hardware issue but at least the OS could be restored and reformatted. So no more video hardware issue so far but i cannot forsee if in future might have..

A new issue is with MS Office 2010. I am using Professional PlUS 2010 for a few months. Very good , the software is nice to use. No problems until today. Installation was quick and successful with no main issues. Today I went to Outlook to modify signatures and while creating one (in the Options pane) OUTLOOK.exe hung. After a few minutes of speculating it might be a apphang i clicked it ,then oops... MS Outlook has stopped working. error message. Fault module name: wwlib.dll Closed the program. Windows had to send extra info to Microsoft about the problem. It took quite a while to process the uploading. So would like to ask if anyone if you knows about this?

Microsoft Outlook
Stopped working
05/11/2012 01:55 PM
Report sent
Faulting Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.6117.5001
Application Timestamp: 4f3e2d20
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.6123.5005
Fault Module Timestamp: 5007bc69
Exception Code: c0000005
Exception Offset: 0001e77a
OS Version: 6.1.7601.
Locale ID: 18441
Extra information about the problem
LCID: 1033
skulcid: 1033
Bucket ID: 3201420388

Oh am I naggy?? I still have one more problem to address. So... Windows explorer Problem Fault: CSRBthFtpShellEx.dll has been addressed. Thanks to the kind advice I downloaded ShellViewEx and found out which ext. caused the problem. So far no issue with CSRBth... but another thing popped out. SHELL32.dll problemfaultmodule is having issues with explorer.exe read BELOW,

Windows Explorer
Stopped working
31/10/2012 09:05 PM
Report sent
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7601.17859
Fault Module Timestamp: 4fd2dfec
Exception Code: c000041d
Exception Offset: 00000000000504aa
OS Version: 6.1.7601.
Locale ID: 18441
Additional Information 1: 22f5
Additional Information 2: 22f547a2e7faf597e38d78e8d53dc8f2
Additional Information 3: 8b03
Additional Information 4: 8b03d540ce91c11a73ab310ac4a66be2
Extra information about the problem
Bucket ID: 70184767

When i launch Windows Explorer (or Explorer.exe) i actually set the folders to be displayed all at the navigation pane. The settings are set that once I open a folder, the rest will be expanded automatically. When I right click Computer and open in new window it works without problem. But when i click the sub-branch of my computer e.g. Local Disk C , just right clicking causes Windows Explorer to crash. Why is it? When i go into the folder and open the folders inside in a new window it works alright. but in the navigation pane it is not possible. I attached a .zip file with a preview. You have to preview it in IE8 or 9. The file type is .mht (MHTML document)

Attached Images
Attached Files
File Type: zip (1.29 MB, 65 views)
My System SpecsSystem Spec


 NEW issue Microsoft Outlook has stopped working FAULTMODULE: wwlib.dll

Thread Tools

Similar help and support threads for2: NEW issue Microsoft Outlook has stopped working FAULTMODULE: wwlib.dll
Thread Forum
Solved Microsoft Office Excel has stopped working Microsoft Office
Microsoft Diagnostic Tool has Stopped Working (Black Ops 2 Issue) Gaming
Solved Outlook 2007 "Microsoft Office Outlook has stopped working" Microsoft Office
Please help me with Microsoft word has stopped working issue Microsoft Office
Microsoft Outlook has stopped working. Microsoft Office
Outlook 2007 Stopped Working Microsoft Office
Outlook 2010: instant search stopped working Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:18 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33