I want to add that the user for this account is stating to this IT fellow - 'I don't want to hear from you...I have issues with Outlook. What I want you to do is fix it. Fix Outlook.'
Now that's a problem. The user, Brandon, gets no errors. I ran the Office Diag. Everything is perfect. I am certain Brandon is having difficulties and those difficulties are unpredictable. How can one fix Outlook 2007 if it generates no errors? I am thinking maybe I should setup a Thunderbird account for Brandon. Should I uninstall Outlook and reinstall ? I am certain that would do nothing to fix the issue. Thanks