Thanks for your response. However, I have tried this on the laptop and it did not work as I expected. In addition to my email account I added, there is a set of folders on the left titled "Outlook Data". Sometimes sent mail goes in here and sometimes in the email account set of folders. In addition, since it is a gmail account, yet another subheading is created under the email account folders with more sent, spam, trash, etc. folders. So many folders! Aagghh!! Any way around this? In addition, when I follow online instructions, everything I read states that a new account creates pst file into folder path with Documents/Outlook. But when I add email account, an Outlook Data account is created under the above path AND an email account is created under the default path Users\Owner\App Data\Local\Microsoft\Outlook. I am using Windows 7 and according to Microsoft's site, when I set up new email account the default path should be the second option above. Please help. I have been going round and round with this issue for 4 days now. I've searched every forum.