Outlook 2010 not showing free/busy


  1. Cancerous
    Posts : 93
    Windows 7 Professional 32bit
       New #1

    Outlook 2010 not showing free/busy


    Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments.
    Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server.
    Any help is appreciated, thanks.
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  3. Marshalhubs
    Posts : 107
    Windows 7
       New #2

    Cancerous said:
    Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments.
    Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server.
    Any help is appreciated, thanks.
    Hi,

    Try to CTRL+Click the Outlook icon on the system tray, choose "Test E-mail Autoconfiguration", uncheck the two that have "guesssmart" in the name and run the test.
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  4. Cancerous
    Posts : 93
    Windows 7 Professional 32bit
    Thread Starter
       New #3

    Marshalhubs said:
    Cancerous said:
    Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments.
    Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server.
    Any help is appreciated, thanks.
    Hi,

    Try to CTRL+Click the Outlook icon on the system tray, choose "Test E-mail Autoconfiguration", uncheck the two that have "guesssmart" in the name and run the test.
    All that shows is autodiscover.xml failed.
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  6. Marshalhubs
    Posts : 107
    Windows 7
       New #4

    As per my experience with Outlook and Exchange server; The Error Autodiscover.xml failed display When your outlook account configure with exchange. Is it in your situation?
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  7. Cancerous
    Posts : 93
    Windows 7 Professional 32bit
    Thread Starter
       New #5

    We don't use exchange where I work, we use Google Apps.
    Figured out the issue though, we recently put some users on Kaspersky 8 from 6, which cause compatibility issues with the outlook plugin. Reverted them back to Kaspersky 6 and it's working fine.
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