Thank you for this. I did the 'repair' a couple of weeks back but no joy. The link that 714 gave has something there. It opens a web site 'techjaws.com". It tells you to move some of the startup files of Word to another place. Unfortunately, a search in C: using the link they give, turns up blank. I tried for over an hour, everywhere in the computer.
Further, 'techjaws' page gives another help link which does not open. I got the message "You tried to visit www.theworldofoffice.com
, which is not loading. I also changed my DNS server and tried with the same result using IE9, Firefox and Chrome (as 714 suggested). Pasted the URL and tried, with the same result.
So I am back to square one!