Problems with Office 2010 updates


  1. Posts : 89
    Windows 7 Home Premium 64 bit
       #1

    Problems with Office 2010 updates


    I have Windows 7 64 bit system. I installed Microsoft Office 2010. I have some updates that don't want to install. When I check Program files Office is there. It also shows up in Program Files X86. Does that mean that is in 64 bit and 32 bit?
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  2. Posts : 570
    Windows 7
       #2

    Have you tried restarting, and then tried checking for updates?
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  3. Posts : 89
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Yes I have and KB2597623 won't install.
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  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Please double-check that KB....I can't find any reference to KB2597623
    https://encrypted.google.com/#hl=en&...w=1366&bih=653
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  5. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #5

    I also can't find that KB.

    If you click on File > Help it will show if you have the 32Bit or 64Bit Office version.
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  6. Posts : 89
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    Sorry about that. I should have typed KB 2687623 instead 0f 25.
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  7. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #7

    This MS article has links where you can download the file to apply this patch.
    Description of the Outlook 2010 update: November 13, 2012

    Just make sure if you have Office 2010 32Bit or 64Bit in File > Help and get the appropriate patch file.

    I see you asked about this before and never got an answer
    Three Updates Fail to Install KB2737019, KB2729449 and KB2687623

    It seems you also had Net Framework update issues...
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  8. Posts : 89
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    I was finally able to deal with the Net.Framework 4 updates by installing 4.5. That took care of NF. But I still can't get kb 2687623 to install. I get Error 80070623.
    Last edited by WilliamP458; 11 Jan 2013 at 12:51.
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