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Windows 7: Double click Excel file may not work

06 Feb 2013   #11
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by zarknoid View Post
Yep, tried the file on another computer and it worked fine.
Then we concentrate on the Office installation (and add-ons, like you found).

Have you tried the build in office repair?


My System SpecsSystem Spec
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08 Feb 2013   #12
zarknoid

Windows 7
 
 

Yep, tried that a few days ago. I think I might try an SFC /SCANNOW and see if there is a system file messed up.
My System SpecsSystem Spec
08 Feb 2013   #13
UsernameIssues

W7 Pro SP1 64bit
 
 

you could try process monitor
there is nothing to install...
...just copy the exe from the zip file and paste it on your desktop.

Filter on the process named excel.exe
When an error comes up, don't click on the error - just leave it
Then look at the info in process monitor
(starting at the bottom and work your way up)

below is a link to a post with some info on using process monitor...
...but you won't de-select the buttons/icons shown in the right part of that first image:
Missing start menu icons
My System SpecsSystem Spec
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14 Feb 2013   #14
zarknoid

Windows 7
 
 

I ran process monitor and when accessing my file in the process listing everything is listed as SUCCESS except 3 lines:

Event Class: File System
Operation: CreateFileMapping
Result: FILE LOCKED WITH ONLY READERS
Path: ***Removed for security reasons
TID: 7452
Duration: 0.0000020
SyncType: SyncTypeCreateSection
PageProtection: PAGE_READONLY

===========================================

Date & Time: 2/14/2013 12:08:48 PM
Event Class: File System
Operation: CreateFileMapping
Result: FILE LOCKED WITH WRITERS
Path: ***Removed for security reasons
TID: 7452
Duration: 0.0000017
SyncType: SyncTypeCreateSection
PageProtection: PAGE_READWRITE

==========================================

Date & Time: 2/14/2013 12:08:48 PM
Event Class: File System
Operation: CreateFile
Result: ACCESS DENIED
Path: C:\Users\SYSTEM\AppData\Local\Temp\~DFF8048AEBC14E534D.TMP
TID: 7452
Duration: 0.0000907
Desired Access: Generic Read/Write, Delete
Disposition: Create
Options: Synchronous IO Non-Alert, Non-Directory File, Delete On Close
Attributes: T
ShareMode: Read, Write, Delete
AllocationSize: 0
My System SpecsSystem Spec
14 Feb 2013   #15
zarknoid

Windows 7
 
 

When I open one with double click and it works, there is no line with ACCESS DENIED. I think that's the problem. Possibly not enough rights to create the temp file?

When I gave full rights to users to this temp directory it works!

But shouldn't this path have the logged in user in it? My TEMP variable contains:
c:\Users\%USERNAME%\AppData\Local\Temp
Somehow SYSTEM is getting put in place of the USERNAME
My System SpecsSystem Spec
14 Feb 2013   #16
UsernameIssues

W7 Pro SP1 64bit
 
 

Good detective work :-)

I Googled "\Users\SYSTEM\AppData" (with the quotation marks) and found some things about symbolic links, getting around the UAC and the temp environmental OS variable. But you mentioned earlier that the problem file could be moved to your desktop and it would open without issue... so the OS temp variable is probably not the issue.

I don't have much time to look thru Google's returns right now - maybe if you dig thru them, something will come to mind.
My System SpecsSystem Spec
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 Double click Excel file may not work




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