Double click Excel file may not work

Page 2 of 2 FirstFirst 12

  1. Posts : 10,485
    W7 Pro SP1 64bit
       #11

    zarknoid said:
    Yep, tried the file on another computer and it worked fine.
    Then we concentrate on the Office installation (and add-ons, like you found).

    Have you tried the build in office repair?
      My Computer


  2. Posts : 20
    Windows 7
    Thread Starter
       #12

    Yep, tried that a few days ago. I think I might try an SFC /SCANNOW and see if there is a system file messed up.
      My Computer


  3. Posts : 10,485
    W7 Pro SP1 64bit
       #13

    you could try process monitor
    there is nothing to install...
    ...just copy the exe from the zip file and paste it on your desktop.

    Filter on the process named excel.exe
    When an error comes up, don't click on the error - just leave it
    Then look at the info in process monitor
    (starting at the bottom and work your way up)

    below is a link to a post with some info on using process monitor...
    ...but you won't de-select the buttons/icons shown in the right part of that first image:
    Missing start menu icons
      My Computer


  4. Posts : 20
    Windows 7
    Thread Starter
       #14

    I ran process monitor and when accessing my file in the process listing everything is listed as SUCCESS except 3 lines:

    Event Class: File System
    Operation: CreateFileMapping
    Result: FILE LOCKED WITH ONLY READERS
    Path: ***Removed for security reasons
    TID: 7452
    Duration: 0.0000020
    SyncType: SyncTypeCreateSection
    PageProtection: PAGE_READONLY

    ===========================================

    Date & Time: 2/14/2013 12:08:48 PM
    Event Class: File System
    Operation: CreateFileMapping
    Result: FILE LOCKED WITH WRITERS
    Path: ***Removed for security reasons
    TID: 7452
    Duration: 0.0000017
    SyncType: SyncTypeCreateSection
    PageProtection: PAGE_READWRITE

    ==========================================

    Date & Time: 2/14/2013 12:08:48 PM
    Event Class: File System
    Operation: CreateFile
    Result: ACCESS DENIED
    Path: C:\Users\SYSTEM\AppData\Local\Temp\~DFF8048AEBC14E534D.TMP
    TID: 7452
    Duration: 0.0000907
    Desired Access: Generic Read/Write, Delete
    Disposition: Create
    Options: Synchronous IO Non-Alert, Non-Directory File, Delete On Close
    Attributes: T
    ShareMode: Read, Write, Delete
    AllocationSize: 0
    Last edited by zarknoid; 14 Feb 2013 at 13:36.
      My Computer


  5. Posts : 20
    Windows 7
    Thread Starter
       #15

    When I open one with double click and it works, there is no line with ACCESS DENIED. I think that's the problem. Possibly not enough rights to create the temp file?

    When I gave full rights to users to this temp directory it works!

    But shouldn't this path have the logged in user in it? My TEMP variable contains:
    c:\Users\%USERNAME%\AppData\Local\Temp
    Somehow SYSTEM is getting put in place of the USERNAME
      My Computer


  6. Posts : 10,485
    W7 Pro SP1 64bit
       #16

    Good detective work

    I Googled "\Users\SYSTEM\AppData" (with the quotation marks) and found some things about symbolic links, getting around the UAC and the temp environmental OS variable. But you mentioned earlier that the problem file could be moved to your desktop and it would open without issue... so the OS temp variable is probably not the issue.

    I don't have much time to look thru Google's returns right now - maybe if you dig thru them, something will come to mind.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:47.
Find Us