|17 Feb 2013||#1|
| || |
Making a mess setting up Outlook 2007 with MS Exchange connection
I've been digging myself deeper into a hole for about 4 hours, so this will be a longish first post to give as much info as possible.
I have Avast anti virus running as my preferred AV software. To date I have not needed to use Outlook, but this year its usefulness increased as it saves me accessing work emails through my browser (as well as maintaining the calendar and stuff). So, I start the first run set up. All went well until it asked me to log on to the exchange server. When I did so it refused, eventually telling me I had to turn off the SSL(?). From what I could see, I could only do that after the address was entered into the profile, which it won't let me do.
I did some digging and read (somewhere) that Avast was the problem. I tried temporarily disabling filters and logging on again, but no different.
As a test, I fired up my laptop, also Windows 7, disabled the Avast filters, started Outlook for first use, set up the Exchange connection, logged on fine. Restarted the filters, all good!
So next I try to reset Outlook to first run on my desktop. Can't do it. It resets Outlook to default, but doesn't bring up the set-up screen. I suppose I can uninstall Office all together (I'd only need to back up OneNote at this stage) and run a registry cleaner, but I'd rather not at this stage.
I tried importing the registry settings from the laptop (no lectures please). This sort of worked; it now tries to log on to exchange on start up, but still fails. Something is still blocking the connection. Any ideas on what the block is?
Fixed it, and feel like a right idiot. I realised that I had a system restore point a day before I had first tried to set up Outlook, so I used that. Knowing what NOT to do the second time around, set up access to MS Exchange like a breeze...
|My System Specs|
|19 Feb 2013||#2|
| || |
It is also possible to delete the email account or accounts to start over. This avoids the restore point or reinstalling Outlook.
In the Control paneL go to Mail. There you can manage the email accounts used by Outlook. If you were to delete all the email accounts that would do a reset to get the "start the first run set up" in Outlook.
FWIW, I generally avoid the "start the first run set up" by going to the Control Panel > Mail to configure all email acounts before launching Outlook the first time.
|My System Specs|
|Similar help and support threads for2: Making a mess setting up Outlook 2007 with MS Exchange connection|
|Outlook 2010: the connection to microsoft exchange is unavailable||Microsoft Office|
|Outlook 2007, Exchange 2007, S/MIME and Winmail.dat||Microsoft Office|
|Error with outlook 2007 0x800CCC0F : The connection to the server was||Microsoft Office|
|Outlook 2007 setting?||Microsoft Office|
|Outlook 2007 / Exchange email URL issue||Browsers & Mail|
|Setting up Outlook 2007 on Win7||Browsers & Mail|
|Microsoft Exchange / Outlook 2007 via VPN||Microsoft Office|
|Our Sites ||Site Links ||About Us ||Find Us |
© Designer Media Ltd
All times are GMT -5. The time now is 09:39 PM.