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Windows 7: outlook 2007 instant search problem

09 Apr 2013   #1
Johneeo

Windows XP Pro
 
 
outlook 2007 instant search problem

Using Outlook 2007 on XP machine. Microsoft Exchange server.

When I do an instant search it returns results only from the PST files.

For some reason, it is not searching the Inbox (or anything else not in PST folders).

Any ideas appreciated.


My System SpecsSystem Spec
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09 Apr 2013   #2
Johneeo

Windows XP Pro
 
 

I have learned some more on this problem.

Take a look at the following, I think this is where the problem resides:

1. Determine if you are searching a .pst or .ost.
How?
1. In your Inbox, click the single arrow next to the Search All Mail Items box.
2. Click Search Options.
3. In the Indexing section, see if the following check boxes are selected:
Personal Folders
Mailbox - <your name>
2. If you think that the messages are stored in other data files besides a .pst or the .ost, clear the check boxes (if necessary) and then try your search again.
If you are searching a data file other than a .pst or an .ost, and Instant Search still isn't finding the messages, see if you have your Outlook e-mail account set to use Cached Exchange Mode. If so, turn off Cached Exchanged Mode and then try your search again.
When I do the above, there is no Mailbox - <your name>

Any suggestions on what is wrong?
My System SpecsSystem Spec
11 Apr 2013   #3
Marshalhubs

Windows 7
 
 

Hi,

If you are not getting the search results as you have expect then you can try using a different Outlook profile. If you don't have another profile set up, you can create one
My System SpecsSystem Spec
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12 Apr 2013   #4
Johneeo

Windows XP Pro
 
 

Quote   Quote: Originally Posted by Marshalhubs View Post
Hi,

If you are not getting the search results as you have expect then you can try using a different Outlook profile. If you don't have another profile set up, you can create one
I just removed the user, then added the user back in, and all is good.
My System SpecsSystem Spec
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 outlook 2007 instant search problem




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