Ok, that helps a lot Golden, thanks. The only problem is I had no automatic filtering selected, but does that delete the junk email or send it to the junk mail? Also, the permanently delete junk email option was switched off. I have changed level of security to high, but still a bit unclear as to why the message has been deleted. I haven't closed Outlook, confirmed with the sending the time it was sent this morning, and received the spam report also this morning.