Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Outlook login problem

12 Jul 2013   #1

Windows 7 Enterprise 64 bit
Outlook login problem

I am a system engineer in a company, and I have a colleague who was unable to login to Windows, Outlook and a few other applications after his domain password expired.

He logged a call with our helpdesk to reset his domain password. After the password reset, he could login to Windows, but could not login to Outlook 2010.
By right, after a domain password reset, users should not only be able to login to Windows, but use the same password to login to Microsoft Outlook.

What could be the problem, and how can his login problem be resolved?

My System SpecsSystem Spec

12 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center

Are you using AD & SSO? If so, what's your procedure for reseting the password? If only done using AD password reset it might not change the Outlook / Exchange password so Outlook is trying to get logged in to mail server using an expired password.
My System SpecsSystem Spec

 Outlook login problem

Thread Tools

Similar help and support threads for2: Outlook login problem
Thread Forum
Login problem General Discussion
Solved Outlook errors, 'server rejected login', username or password wrong Microsoft Office
Outlook autocomplete for login? Browsers & Mail
Win7x64 HTML Problem w Office Outlook substitute for Outlook Express Browsers & Mail
Login problem General Discussion
Problem with login General Discussion
Login problem Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:50 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33