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Service Pack 2 (KB2687455) will not install
Hi,
Yesterday SP2 became available however I am unable to install it. A window pops up asking for a file called ProPlusrWW.msi in the folder:
C:\MSOCache\All Users\{91140000-0011-0000-0000-0000000FF1CE}-C
The file is not there however I found it on the Office Professional Plus DVD. Still, after pointing the pop up window to the DVD location Windows update still reports the update as failed.
The update also fails if I try to copy the ProPlusrWW.msi file to the default location the pop up window asks for.
I’ve tried a Windows update repair program that found two problems. Even though they were reported as fixed it did not solve the problem.
Any ideas?
Thanks.