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Windows 7: Microsoft word 2007 (problem)


19 Oct 2009   #1

Window 7 Professional
 
 
Microsoft word 2007 (problem)

Why i can't use my Microsoft word 2007 2 open doc. document?
When i open doc. document, it doesn't appear any alert message, it just a blind and automatic close my Microsoft word 2007.
If i open docx. document, it doesn't affected. Any experts on here mind to tell me wat's going on?
pls help me solve it as soon as possible..
Thanks..
i really ur hands, guys...

My System SpecsSystem Spec
.

19 Oct 2009   #2

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by Tester View Post
Why i can't use my Microsoft word 2007 2 open doc. document?
When i open doc. document, it doesn't appear any alert message, it just a blind and automatic close my Microsoft word 2007.
If i open docx. document, it doesn't affected. Any experts on here mind to tell me wat's going on?
pls help me solve it as soon as possible..
Thanks..
i really ur hands, guys...
I think you mean .doc document, not doc. document, right?

Are you opening it from Explorer, or from within Word?

Have you tried opening another .doc file?

Try creating a new document, save it as .doc, close it, and open it again.
Report if that works.

Good luck
My System SpecsSystem Spec
20 Oct 2009   #3

Window 7 Professional
 
 

yesterday, i try to use internet explorer to open my .doc document but it's still cannot works..
Then, i try to use another program to open my .doc document, such like adobe reader, notepad and wordpad.
Fortunate, notepad and wordpad can open .doc document, unfortunate, they cannot encode the entire article.
So, do u have any idea about it?
pls help me..
Thanks...
My System SpecsSystem Spec
.


21 Oct 2009   #4

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by Tester View Post
yesterday, i try to use internet explorer to open my .doc document but it's still cannot works..
Then, i try to use another program to open my .doc document, such like adobe reader, notepad and wordpad.
Fortunate, notepad and wordpad can open .doc document, unfortunate, they cannot encode the entire article.
So, do u have any idea about it?
pls help me..
Thanks...
Hi Tester,

I provided a test for you to do in my previous post.

From your reply I understand you didn't try that.

Please try it.

Greetings,

Michel
My System SpecsSystem Spec
21 Oct 2009   #5

Windows 7 Ultimate RTM (x86)
 
 

If you can't get it to work, you could get AbiWord or OpenOffice (both free).
If you don't want to install anything, you could use google docs.
My System SpecsSystem Spec
27 Oct 2009   #6

 
Sys specs

Tester, welcome to windows 7 forum.
Please fill out your system specs at the bottom left of your screen in order to give you complete support for the windows 7 experience.
My System SpecsSystem Spec
27 Oct 2009   #7

 

Quote   Quote: Originally Posted by Tester View Post
Why i can't use my Microsoft word 2007 2 open doc. document?
When i open doc. document, it doesn't appear any alert message, it just a blind and automatic close my Microsoft word 2007.
If i open docx. document, it doesn't affected. Any experts on here mind to tell me wat's going on?
pls help me solve it as soon as possible..
Thanks..
i really ur hands, guys...
Tester, you are experiencing APPCRASH! This is a known issue with earlier OS 7 releases.
You have installed Office 2007. You have attempted to either download a doc file online or a template and the file "NORMAL.DOC" has corrupted.
There are a few workarounds but it won't resolve the issue.
One work around that works consistently is to run winword.exe in cmd line like this:\winword.exe \a
give emphasis to the space after exe, the command line uses \a to remove any plug ins.
Another workaround is to use the search function and search for the doc file named normal and delete it. This brings word back temporarily but it will eventually fail.
Another is to use your office disk and run repair.
As I have stated, this issue is known in earlier releases of Windows 7 RC-1 etc.

Regards,
Adrian
My System SpecsSystem Spec
04 Jan 2010   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Tester View Post
Why i can't use my Microsoft word 2007 2 open doc. document?
When i open doc. document, it doesn't appear any alert message, it just a blind and automatic close my Microsoft word 2007.
If i open docx. document, it doesn't affected. Any experts on here mind to tell me wat's going on?
pls help me solve it as soon as possible..
Thanks..
i really ur hands, guys...

i got the same problem. i tried opening a different .doc file but the problem still persists. i even tried opening a different file format (.docx) but it still the same. a message box appears stating that an error has occurred in the program. what can we do?
My System SpecsSystem Spec
04 Jan 2010   #9

Vista Ult 64 bit Seven Ult RTM x64
 
 

Hi toningzki,

Welcome to 7 Forums.

I had this warning with Outlook 2007 a couple times. Only thing that fixed it was a complete re-install of Office. Repair install and just uninstall and re-install Outlook did not work. When I finished reinstalling all settings where in place except the jumplists, so it wasn't tooo painful.

Hope this helps.

Gary
My System SpecsSystem Spec
06 Jan 2010   #10

Windows 7 Ultimate x64
 
 

Thanks sir Gary.

How come I never thought of that? Gonna try it right away when I get home. Be posting my feedback later.

UPDATE:
Just this moment, i just did what u suggested - repaired or otherwise, re-installed the MS Office 2007. During re-installation, i don't see anything wrong about it. but when i test it, again, there goes that error message. just found out during repair, that an error has been occurring during the last parts of repair. There's something wrong with the installer's bootstapper or something. do u think i should get a new installer?
My System SpecsSystem Spec
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 Microsoft word 2007 (problem)




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