Yesterday I was trying to retrieve documents I had just written and most of the folders are orange. When I try to open them I get this message: "This program is unable to run because of missing or corrupted files. Contact your computer manufacturer." This appears on every document I am trying to open. Is there anyway I can correct this?
Hi Janzie .. Welcome to Seven Forums .. What version of Office are you using .. Did you Install any updates recently ? .. Have you tried to Repair Office through the Control Panel / Programs and Features / Change .. also read the Link below ..
missing or corrupted word files- won't open= says to contact - Microsoft Community
Thanks Maxie. I will check out the link. I also have a geek friend who thinks I may have opened a doc. with a virus. So, I'm looking into that too.
Maxie forgot to tell you I'm using Office 2010.
Hi there ... What other Options have you tried to resolve the issue .. What AV programs are you using i see you have Trend ... Have you tried Malwarebytes Anti-Malware Free ..
Hi Maxie, Whatever Windows has as their AV plus Trend Micro Platinum. As you can tell I'm a novice with computers. Haven't tried any of the others but will look into Malwarebytes Anti Malware. I did check out the link you suggested and I can now work my way around to open my docs. Thanks for all your help.
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