Outlook 2013 only downloads past three weeks of e-mail instead of all


  1. King Mustard
    Posts : 54
    Windows 7 x64
       New #1

    Outlook 2013 only downloads past three weeks of e-mail instead of all


    Connected my @hotmail.com account, but all folders (inc. Inbox and Sent) only go as far back as "Three Weeks Ago".

    Windows Live Mail downloaded it all.

    Any ideas?
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  3. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #2

    I use Outlook 2013 & I think your problem could be that Outlook has been set to delete all emails from the server older than, in your case 3 weeks.
    Select File in Outlook then Account Settings & then highlight your Hotmail A/C, then select Change & page through all the settings & you should find a setting on how long to keep emails on server, or something similar to that. From memory it is very nearly the last setting.
    Windows Live Mail uses a different type of email arrangement & there are no settings available for that, however it is very much easier to set up in Outlook.
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