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Windows 7: Outlook 2013 only downloads past three weeks of e-mail instead of all

23 Sep 2013   #1
King Mustard

Windows 7 x64
Outlook 2013 only downloads past three weeks of e-mail instead of all

Connected my account, but all folders (inc. Inbox and Sent) only go as far back as "Three Weeks Ago".

Windows Live Mail downloaded it all.

Any ideas?

My System SpecsSystem Spec
24 Sep 2013   #2

Windows 7 Home Premium 64 bit sp1

I use Outlook 2013 & I think your problem could be that Outlook has been set to delete all emails from the server older than, in your case 3 weeks.
Select File in Outlook then Account Settings & then highlight your Hotmail A/C, then select Change & page through all the settings & you should find a setting on how long to keep emails on server, or something similar to that. From memory it is very nearly the last setting.
Windows Live Mail uses a different type of email arrangement & there are no settings available for that, however it is very much easier to set up in Outlook.
My System SpecsSystem Spec

 Outlook 2013 only downloads past three weeks of e-mail instead of all

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