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Windows 7: Error while trying to install Office 365


01 Oct 2013   #1

Windows 7 Home Premium x64
 
 
Error while trying to install Office 365

Hello,

While trying to install office 365, two error messages pop up. The first one is:

The application was unable to start correctly (0xc0000142). Click ok to close the application.

The message above refers to the application perfboost.exe.

The next error message is exactly the same as the previous one, only this time the application that failed to start was FIRSTRUN.EXE.

I have already uninstalled pervious office suites through the control panel, by using the Microsoft Fixit application and manually, with no avail.

Can anyone help me out on this?

Thank you in advance.


My System SpecsSystem Spec
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10 Dec 2013   #2

Windows 7 Professional 64bit
 
 

Hi,
I have exactly the same problem. Did you by any chance manage to fix it?

Thanks
My System SpecsSystem Spec
10 Dec 2013   #3

Windows 7 Home Premium 64 bit sp1
 
 

Welcome to Seven Forums.

Try this link to see if this helps. http://support.microsoft.com/kb/2827031

Read through the information & try the Mr Fixit as well.
My System SpecsSystem Spec
.


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 Error while trying to install Office 365




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