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General Mail Failure - Routing Recipient in Word 2003
I've loaded Windows 7 and Office 2003 on my desktop. However whenever I try to Route Recipient from Word it start by giving me a message that says.
A program is strying to access e-mail addresses you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose "No".
I respond to Allow access and then choose a recipient from my address book to send to only to receive this message.
General mail failure. Close Microsoft Office Word, restart the mail system and try again.
I've tried closing word and Outlook and restarting them with no sucess. I've researched and found this problem when Vista was first released but the registry entry fixes identified as work arounds there don't work. Does anyone have an answer to how we can still use the routing recipient in Word 2003 while in Window 7.
Judith McEntee
Oregon State Board of Nursing