Outlook 2016

Hi, I had to carry out a factory resect on my PC, before doing this I backed up my PST files ( running Outlook 2013), I had three, of which I now know, two are OST files. When I restored the PC, I found out windows 7 did not support the latest edition of Outlook, I downloaded Windows 10

What I didn't realise I was making directories and folders to store my e-mails on the server and also I believe my address book is stored there, I have an 800M, OST folder which I backed up. My question, how do I restore this OST file or can I recover from the server.

My PST file was easily recovered which I have made as my default.

The OST is the offline backup of the server, so if you can get your stuff from the live server still I would do that to let outlook rebuild its new database at this point. To use the OST you need to convert it to a PST with a 3rd party program like OST to PST Converter Tool to Convert Exchange OST to Outlook PST File

Malcolm

AGH01 said:

Hi Malcolm, thanks for the prompt reply, do you know how I would retrieve my e-mails and files from the server.

Also on the link you provided, I see there is a free / trial version, do you know does this version allow you to recover everything from one file or is it time based

Thanks again

The trial seems to let you get 25 things out of it only and paid is all of it. Are you using imap, or exchange for your email it self?

Does your email have a web interface and does it still have the old messages in it?

You will also have to use the exactly the same user name & password that you used in the old Outlook program.

Do you still have your old Outlook 2013 .pst files. If so you should be able to import your Address Book to Outlook 2016.

In Outlook 2013, you can do that by selecting File, then Open & Export, then select Import/Export, then select Import from another Program or File, click Next & then select Outlook Data File (.pst). Click Next & them click on Browse to find your old Outlook Data Files, then select which Option you want & then click Next.

The above info is for Outlook 2013, so I don't know if it will work for Outlook 2016, but it should so give it a try.