Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Office 2010 64bit: error code 8024002D during installation SP2


26 Jan 2014   #1

Windows 7 Prof. SP1 64bit
 
 
Office 2010 64bit: error code 8024002D during installation SP2

Hi there,

at the moment i'm trying to install the sp2 for office 2010 64bit via windows update and it fails every time. During the installation it asks for the file ProPlusWW.msi and i'm pointing to the file in the x64-folder on the dvd. Shortly after that the installation quits with code 8024002D 'Unkown error in windows update' (see attachment).

PS: like the picture shows its a german installation

I hope somebody can help me



Attached Images
 
My System SpecsSystem Spec
.

26 Jan 2014   #2

Windows 7 Prof. SP1 64bit
 
 

I also tried to install via downloading the sp2 (officesp2010-kb2687455-fullfile-x64-de-de.exe) but this fails also. The problem here is that it only shows a message box (Error during installation of the package.) without any code/error-number.


Attached Images
 
My System SpecsSystem Spec
26 Jan 2014   #3

Windows 7 Prof. SP1 64bit
 
 

I took a look into the event logs in windows and in the application event log i found two entries. The first one with error 1706, necessary file could not be found...i think that was ProPlusWW.msi.

The second one with code 1603, sp2 could not be installed. I attached the referenced log-file from this entry.


Attached Thumbnails
Office 2010 64bit: error code 8024002D during installation SP2-1706.png   Office 2010 64bit: error code 8024002D during installation SP2-1603.png  
Attached Files
File Type: zip officesuiteww-x-none_MSPLOG.zip (526.1 KB, 0 views)
My System SpecsSystem Spec
.


26 Jan 2014   #4

Windows 7 Home Premium 64 bit sp1
 
 

Referring to this website may help, as there are quite a few suggestions that you could try after reading through all of them.

Service Pack 2 for Office 2010 update fail - Error 8024002D - Microsoft Community
My System SpecsSystem Spec
27 Jan 2014   #5

Windows 7 Prof. SP1 64bit
 
 

I read through and nothing works.
My System SpecsSystem Spec
27 Jan 2014   #6

Windows 7 Home Premium 64 bit sp1
 
 

Have you tried Uninstalling Office 2010 & then Reinstalling it. Which was one the suggestions listed in the website reference I gave you.

If do try the Unistall & Reinstall method, it is best to shut down & restart the computer after uninstalling before reinstalling
My System SpecsSystem Spec
Reply

 Office 2010 64bit: error code 8024002D during installation SP2




Thread Tools



Similar help and support threads for2: Office 2010 64bit: error code 8024002D during installation SP2
Thread Forum
Win 7 64bit SP 1 installation error - Code 800F0818 Windows Updates & Activation
Problem with Microsoft Office 2010 - activation error code 0xc004f074 Windows Updates & Activation
Office 2010 Strange Installation Error Microsoft Office
Error in Office 2010 Installation Microsoft Office
Office 2010 Professional Plus Installation Error Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:16 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33