Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Office 2010 64bit: error code 8024002D during installation SP2

26 Jan 2014   #1
itse0815

Windows 7 Prof. SP1 64bit
 
 
Office 2010 64bit: error code 8024002D during installation SP2

Hi there,

at the moment i'm trying to install the sp2 for office 2010 64bit via windows update and it fails every time. During the installation it asks for the file ProPlusWW.msi and i'm pointing to the file in the x64-folder on the dvd. Shortly after that the installation quits with code 8024002D 'Unkown error in windows update' (see attachment).

PS: like the picture shows its a german installation

I hope somebody can help me




Attached Images
 
My System SpecsSystem Spec
.

26 Jan 2014   #2
itse0815

Windows 7 Prof. SP1 64bit
 
 

I also tried to install via downloading the sp2 (officesp2010-kb2687455-fullfile-x64-de-de.exe) but this fails also. The problem here is that it only shows a message box (Error during installation of the package.) without any code/error-number.


Attached Images
 
My System SpecsSystem Spec
26 Jan 2014   #3
itse0815

Windows 7 Prof. SP1 64bit
 
 

I took a look into the event logs in windows and in the application event log i found two entries. The first one with error 1706, necessary file could not be found...i think that was ProPlusWW.msi.

The second one with code 1603, sp2 could not be installed. I attached the referenced log-file from this entry.


Attached Thumbnails
-1706.png   -1603.png  
Attached Files
File Type: zip officesuiteww-x-none_MSPLOG.zip (526.1 KB, 0 views)
My System SpecsSystem Spec
.


26 Jan 2014   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Referring to this website may help, as there are quite a few suggestions that you could try after reading through all of them.

Service Pack 2 for Office 2010 update fail - Error 8024002D - Microsoft Community
My System SpecsSystem Spec
27 Jan 2014   #5
itse0815

Windows 7 Prof. SP1 64bit
 
 

I read through and nothing works.
My System SpecsSystem Spec
27 Jan 2014   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you tried Uninstalling Office 2010 & then Reinstalling it. Which was one the suggestions listed in the website reference I gave you.

If do try the Unistall & Reinstall method, it is best to shut down & restart the computer after uninstalling before reinstalling
My System SpecsSystem Spec
Reply

 Office 2010 64bit: error code 8024002D during installation SP2




Thread Tools





Similar help and support threads
Thread Forum
Office 2010 Professional Plus Installation Error
I've recently downloaded Office 2010 Professional Plus from the Microsoft Home Use Program. When I try to install it, the process encounters an error (actually crashes explorer.exe most times through the installation process) - the problem is, it doesn't specify an error code! I'm not overly...
Microsoft Office
Win 7 64bit SP 1 installation error - Code 800F0818
Hello This is my first post at the sevenforums.com even though I have been a lurker for several years. I upgraded my PC and installed Win 7 64bit professional (earlier was using 32 bit) and proceeded with the automatic updates. I ran into occasional errors from time to time but mostly they...
Windows Updates & Activation
Problem with Microsoft Office 2010 - activation error code 0xc004f074
My Microsoft Office package was already activated, until couple days ago while opening Office Word I had this kind of message: This copy of Microsoft Office has not been activated (*translated from Finnish) Error code: 0xC004F074 I don't understand what's wrong with this. The message...
Windows Updates & Activation
'Fatal error during installation' when trying to open Office 2010
Hi everyone, I was hoping someone might be able to lend a hand Basically my problem is as described in the title. Whenever I try to open a document I have saved, or powerpoint/word/excel individually, a series of boxes pop up in sequence. First box says 'preparing to install' and quickly...
Microsoft Office
Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files
Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine. Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget...
Microsoft Office
Error in Office 2010 Installation
I just downloaded the Office 2010 Beta and tried to install it. I took the option to leave my current installation of Office 2007. It started and then through the following error at the end and rolled everything back. Error 1935. An error ocurred during the installation of assembly component...
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App