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Windows 7: Outlook 2013 -- Can't set up unless on HOME ISP

24 Apr 2014   #1

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
Outlook 2013 -- Can't set up unless on HOME ISP

Hi there.

Seems the latest set of updates have hosed up OUTLOOK 2013 (again !!).

If you are AWAY from your HOME ISP or not on the Internet you CAN'T set up an email account (IMAP / POP3) since you cannot UNCHECK the Test account - this of course fails if either you are away from your HOME ISP -- (a lot don't allow SMTP logins for SENDING mail although you can always RETRIEVE mail).

If the account can't SEND and RECEIVE the test mail then the account can't be set up -- BAD ONE Ms.

OUTLOOK 2010 allows you to UNCHECK the box so the account can be set up -- so you can READ your mail even if you can't SEND any until you can logon to your home ISP. (You can via WEBMAIL things but I HATE those advertisement ridden webmail systems).

Sometimes in trying to make things TOO simple you actually complicate matters.

(Who designs this sort of stuff -- I can't imagine a lot of commercial products going through some sort of OFF LINE testing before stuff is let out of the door).

You sort of can force it to work if you can find an SMTP server that allows universal logins but these are as rare as hens teeth -- SMTP servers usually restrict access to their own customers from their own ISP to prevent SPAM / Bots and other such things.


My System SpecsSystem Spec

25 Apr 2014   #2
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit

I see what you mean, if I setup a new account that option is greyed out and pre checked. I can uncheck the "Automatically test account settings", on an account that is already setup though. If I go to account settings I can uncheck that box on my already setup pop3 e-mail account. Sorry I can't be of more help but at least you know its not a glitch on your system. Microsoft did it on purpose, for some reason?
My System SpecsSystem Spec

 Outlook 2013 -- Can't set up unless on HOME ISP

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