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Windows 7: MS Outlook 2010 problems

08 Aug 2014   #1
Bellzemos

Windows 7 Ultimate x64 SP1
 
 
MS Outlook 2010 problems

Hi!

I'm asking for my aunt, not myself, she only sent me a screenshot. I hope you can help anyway (the language is Slovenian):


She would like to merge together the two "accounts" (it's really only one account - the one she uses) that are pointed with the two-end red arrow. I think this happened because she saved some old stuff from her older version of Outlook (I'm not sure about that though). She has some other problems too, but that's the first one.

What to do to fix this? Thank you!


My System SpecsSystem Spec
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09 Aug 2014   #2
Bellzemos

Windows 7 Ultimate x64 SP1
 
 

Anyone, please?
My System SpecsSystem Spec
09 Aug 2014   #3
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Take a look at this Outlook tutorial and go down to the Copy section:

Outlook 2010 - Copy Existing PST Folders to New PST

Regards,
GEWB
My System SpecsSystem Spec
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09 Aug 2014   #4
Bellzemos

Windows 7 Ultimate x64 SP1
 
 

The problem is probably that she gets everything saved twice (in two folders)... So can I copy one and paste its contents into one single folder (Inbox for example) and then delete one "account" of the two. Would that be the way to go about?

I'm not familiar with Outlook but am my aunt's only helper, so please do tell. Thank you very much!
My System SpecsSystem Spec
09 Aug 2014   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by Bellzemos View Post
The problem is probably that she gets everything saved twice (in two folders)... So can I copy one and paste its contents into one single folder (Inbox for example) and then delete one "account" of the two. Would that be the way to go about?

I'm not familiar with Outlook but am my aunt's only helper, so please do tell. Thank you very much!
That seems like that should work. Also check that she only has one actual email account, if she has a duplicate account, you could delete one of them, so she only gets all her emails delivered to one account only.
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