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Windows 7: start PPT get "Configuring Microsoft office professional plus"

14 Aug 2014   #1
gjsullivan

windows 7 Home premium 64 V6.1
 
 
start PPT get "Configuring Microsoft office professional plus"

Win 7 64 bit / Office 2013 64 bit from MSDN
Every time I launch Powerpoint a box comes up stating, " Configuring Microsoft office professional plus 2013"
When I start powerpoint it starts to open the powerpoint, then configuring screen comes up for a few minutes, it completes and then closes powerpoint.


This only happens with Powerpoint, Word and Excel work fine.
I had Office 2003 installed and that was uninstalled before installing office 2013
I originally installed Office 2013 from MSDN on 8/13/13 and it has worked without problem for the last year. Last week 8/11/14, with no changes that I am aware of to the system, Powerpoint started with the configuring problem. I did some web searches and started attempting fixes I found.
  1. I uninstalled Office 2013 through the Control Panel
  2. Reinstalled Office 2013, started powerpoint same problem
  3. I uninstalled Office 2013 through the Control Panel
  4. Cleaned every piece of Office seen in control panel uninstall programs using: MicrosoftFixit.ProgramInstallUninstall.MATSKB.Run.exe
  5. reinstalled Office 2013 Started powerpoint same problem
  6. Tried the registry edits with the same problem
    1. reg add HKCU\Software\Microsoft\Office\14.0\Word\Options /v NoReReg /t REG_DWORD /d 1
    2. reg add HKCU\Software\Microsoft\Office\12.0\Word\Options /v NoReReg /t REG_DWORD /d 1
    3. reg add HKCU\Software\Microsoft\Office\15.0\Word\Options /v NoReReg /t REG_DWORD /d 1
  7. Uninstalled Office, cleaned up, reinstalled office, Started powerpoint in safe mode same problem
  8. Tried office repair option, restarted PC, same problem
  9. Uninstalled Office, cleaned up, reinstalled office.
  10. Tried run secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
  11. Started powerpoint same problem
  12. 8/15 I ran uninstall and install as administrator and have same problem
  13. 8/18 Manually did uninstall Officeprocedurehttp://support.microsoft.com/kb/2739501/en-us
Still get, " configuring Microsoft office professional plus 2013 "

I have tried everything I can find and nothing works.


My System SpecsSystem Spec
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14 Aug 2014   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Just a thought, have you tried running the Office installer as administrator?
My System SpecsSystem Spec
15 Aug 2014   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You could try the solutions from this MS website. Please note there are 2 pages so read through the first one & at the bottom you will next for page 2.

Office 2013 Professional Plus configures every time it starts - Microsoft Community
My System SpecsSystem Spec
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15 Aug 2014   #4
gjsullivan

windows 7 Home premium 64 V6.1
 
 

Thanks for the suggestions
PBCopter I ran uninstall and install as administrator and have same problem

Ranger4 I have done everything but the revo uninstaller. Guess that is next
My System SpecsSystem Spec
18 Aug 2014   #5
gjsullivan

windows 7 Home premium 64 V6.1
 
 

Installed the free revo uninstaller. It could see every app except the MS Office 2013. So that was not a help.
My System SpecsSystem Spec
18 Aug 2014   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Did you check with Revo Unistaller to see if there any remnants of your previously installed Office 2003, that it may be able to clean up.
Office seems to have problems when there was a previous version installed, so this MS website may help you with removing Office 2003.

How to uninstall or remove Microsoft Office 2003 suites
My System SpecsSystem Spec
19 Aug 2014   #7
gjsullivan

windows 7 Home premium 64 V6.1
 
 

the MSDN installl of office 2013 still has the Powerpoint problem.

I received permission to us a license and install office 2013 from our corporate site.

uninstalled MSDN version, installed office 2013 from corporate site.
Power point works fine now. along with word and Excel

Don't know why this is different but it solved it for me.

Thanks to those who provided suggestions.

Best of luck to the rest of you with this problem, it seems to be a crap shoot. :-)
My System SpecsSystem Spec
06 Sep 2014   #8
draggahj

Win7 Home Premium x64
 
 

Make sure you have 'show system components' checked under the Revo options/uninstaller tab. Office should show up after that.
I had the same issues and tried every "fix" I could find. Revo is the only thing that worked for me. It found over 40k extra registry entries after the initial uninstall. I deleted all those and have had no problems with my Office 2013 Pro. Good luck.
My System SpecsSystem Spec
08 Sep 2014   #9
gjsullivan

windows 7 Home premium 64 V6.1
 
 

Thanks, I am past the problem with the reinstall from the corporate site. this may help others.
My System SpecsSystem Spec
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 start PPT get "Configuring Microsoft office professional plus"




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