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Windows 7: not showing office updates thru windows update for office 2010 win7

25 Sep 2014   #1
ron7000

Windows 7 x64, ultimate/pro/home, SLES x86 & ia64
 
 
not showing office updates thru windows update for office 2010 win7

i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a whole other section of updates for microsoft office available. That was with office 2007 anyway.

i use a dell restore cd for windows 7 professional, on a dell pc obviously, to install win7 from scratch.
I can do windows updates no problem.
I have microsoft office 2010 professional plus with a valid license key, these are provided by my IT dept.
Office installs fine, during the install i can go through the options and install excel, powerpoint, all shared tools, and so on. Once installed, it works fine. There is no service pack installed at this point.

From here if I go windows update, I never see anything for office.
From within office, Microsoft Word file menu help for example, it shows office is activated and if i click on check for updates there it then opens an IE window which says updates can be done from start menu - programs - windows update. If i do that, it's a normal windows operating system update and I get nothing for office.

I have manually downloaded from microsoft, Office 2010 SP1 and SP2, and have installed either one.
When i go to the help menu it then shows office 2010 SP # so the service pack seems to have installed no problem. But I still never see any updates for office from windows update. what's the deal?


My System SpecsSystem Spec
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25 Sep 2014   #2
Tookeri

Windows 7 Pro 32
 
 

You mean what's called Microsoft Update. If you go in to the settings in Windows Update, do you have this checked:
not showing office updates thru windows update for office 2010 win7-winupd.png
I have Office 2013 Pro Plus, but the click-to-run version which updates itself and is not part of Windows Update. But I don't think there's a click-to-run version for 2010 Pro Plus so that is probably not the issue here.


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25 Sep 2014   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

As far as I know Office 2010 updates via the usual Windows Updates & Tookeri has shown how to make sure other MS programs are updated.

I am using Office 2013 Pro Click to Run & it updates automatically in the back ground & it does not update via the usual Window Updates, that 2010 does.
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26 Sep 2014   #4
ron7000

Windows 7 x64, ultimate/pro/home, SLES x86 & ia64
 
 

i attached a pic of what my windows update settings shows. it does not have anything for microsoft office


Attached Images
not showing office updates thru windows update for office 2010 win7-yoyo.jpg 
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26 Sep 2014   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

There is no specific mention for updating Office in the Windows Updates section. Office 2010 should just get updated as part of the normal Windows Updates, but should show up in the list of Updates when it occurs.
You could try running the Windows Update Troubleshooter from this MS website.

Open the Windows Update troubleshooter - Microsoft Windows Help
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26 Sep 2014   #6
Tookeri

Windows 7 Pro 32
 
 

Quote   Quote: Originally Posted by ron7000 View Post
i attached a pic of what my windows update settings shows. it does not have anything for microsoft office
I don't know if that has anything to do with your problem or not, but I was surprised that you didn't have an option for "Microsoft Update" in the Windows Update settings. I found an old thread about that including how they fixed it. After that one said "And now I see lots of updates"

Missing option in Windows update
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29 Sep 2014   #7
ron7000

Windows 7 x64, ultimate/pro/home, SLES x86 & ia64
 
 

this fixed it: Missing option in Windows update
specifically
1-Close all running Microsoft Office components.
2-Open Regedit
3-Go to: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\General
4-Modify the "ShownOptIn" value from 1 to 0
5-Launch a Microsoft Office component, it will give you the option to download the updates, make sure you select it.
6-Done. If you go back to "Windows Update", then "Change Settings", you will see the "Microsoft Update" and "Software notifications" sections are available again (until the Microsoft Update check box is unchecked again).


for me, 12.0 was 14.0 and the key was shownfirstrunoptin. it was set to 1. i set it to zero, then got the 'how do you want to handle office updates window popup when i opened microsoft word. I chose the top green option, went back to control panel automatic updates check settings, and now i have the option in there to receive office updates.

thanks.
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29 Sep 2014   #8
Tookeri

Windows 7 Pro 32
 
 

Great, glad I could help. And thanks for reporting back.
My System SpecsSystem Spec
02 Dec 2014   #9
dj101

W7 pro 32 bit
 
 
Good Fix!!

I have Windows 7 Pro, and had the same issue with MS Office 2007 Ultimate not getting updates. When I installed it originally, I opted out of automatic updates, thinking it would change my existing windows update download settings if I opted in. When I followed your steps, it reversed the update selection process, allowing me to "re-select" automatic updates upon opening word. Works as advertised! Also, it did not change how I receive updates!! All of the sudden, I had 48 ms office-related updates available!
THANKS!!!
My System SpecsSystem Spec
27 Jul 2015   #10
Clive Thorne

Windows 7 Professional 64 bit
 
 

Just used this fix myself with Office 2007.

Many thanks,
Clive
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 not showing office updates thru windows update for office 2010 win7




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