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Windows 7: OH DEAR!! I have lost all folders in my OUTLOOK Mail account.

25 Sep 2014   #1
papeter

Windows 7 - Home Premium - 64
 
 
OH DEAR!! I have lost all folders in my OUTLOOK Mail account.

I have been cleaning up my folders/files and moved all my videos and images + documents to an external hard drive. Now I can't find all my current emails and folders. I can find an old version from beginning of 2013 with a different email address I no longer use.

However, I have just checked my external drive and I have found one OUTLOOK data file file showing my correct email address size 1.36 Gb and a small data OUTLOOK file size 158MB.

How can I restore and transfer the two data files back into my OUTLOOK? I also need to get rid of the older version email address which I no longer use.

Hope someone could help me please.


My System SpecsSystem Spec
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25 Sep 2014   #2
Tookeri

Windows 7 Pro 32
 
 

Hi and welcome to SevenForums,

Have you checked for any previous versions of the data file? From the file properties tab "Previous Versions" (assuming you have System Restore turned on for files)

You handle all data files from the Account Settings, tab "Data files". But I think you can just copy and replace the data file with your backup as long as the names are the same and Outlook isn't running.
My System SpecsSystem Spec
25 Sep 2014   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

In addition to what Tookeri has suggested, your can also delete any old email accounts you have when you are in Accounts Settings.

On your data file situation Outlook normally stores all data under Outlook in your Documents Folder. These are your .pst files & they hold your address book & email account details. These files cannot be opened unless accessed from within Outlook.

If you open Outlook as usual it should list your current email accounts with their respective files. If you Right Click on an email account it will show drop down menu & one of those is File Location. If you click on that it should take you where the .pst files are located. If your .pst files are located on another drive you may have to direct Outlook to look there.
My System SpecsSystem Spec
.

28 Sep 2014   #4
papeter

Windows 7 - Home Premium - 64
 
 

Quote   Quote: Originally Posted by Tookeri View Post
Hi and welcome to SevenForums,

Have you checked for any previous versions of the data file? From the file properties tab "Previous Versions" (assuming you have System Restore turned on for files)

You handle all data files from the Account Settings, tab "Data files". But I think you can just copy and replace the data file with your backup as long as the names are the same and Outlook isn't running.

Thanks for your help, yes I think I have sorted it.
My System SpecsSystem Spec
28 Sep 2014   #5
papeter

Windows 7 - Home Premium - 64
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
In addition to what Tookeri has suggested, your can also delete any old email accounts you have when you are in Accounts Settings.

On your data file situation Outlook normally stores all data under Outlook in your Documents Folder. These are your .pst files & they hold your address book & email account details. These files cannot be opened unless accessed from within Outlook.

If you open Outlook as usual it should list your current email accounts with their respective files. If you Right Click on an email account it will show drop down menu & one of those is File Location. If you click on that it should take you where the .pst files are located. If your .pst files are located on another drive you may have to direct Outlook to look there.

Thanks so much, I think I have now sorted it.
My System SpecsSystem Spec
28 Sep 2014   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Glad to hear you have it sorted out. Thanks for letting us know.

Could you post back on how you were able to sort it out, that may help others later on.
My System SpecsSystem Spec
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 OH DEAR!! I have lost all folders in my OUTLOOK Mail account.




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