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Windows 7: Error Message When Opening Office Documents

22 Oct 2014   #1
technomann

Windows 7 64-bit
 
 
Error Message When Opening Office Documents

Every time I try to open a Microsoft Office Standard 2010 document I get the message "Please Wait While Windows Configures Microsoft Office Standard" and it then displays a progress bar as it goes through its machinations. This never used to happen. It started when I foolishly tried to install an outdated program, Microsoft Front Page. I have long since um-installed Front Page, but nevertheless this annoying error message and progress bar still appears every time. Is there any way to repair this?

Thanks for any and all replies!


My System SpecsSystem Spec
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22 Oct 2014   #2
Tookeri

Windows 7 Pro 32
 
 

Try a repair of Office from Control Panel - Programs and Features. Choose Repair or Change (not Uninstall)
My System SpecsSystem Spec
23 Oct 2014   #3
technomann

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Tookeri View Post
Try a repair of Office from Control Panel - Programs and Features. Choose Repair or Change (not Uninstall)
Thank you I tried that and re-booted the PC, but the problem persists. Most annoying. Any other ideas?
My System SpecsSystem Spec
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23 Oct 2014   #4
Tookeri

Windows 7 Pro 32
 
 

Then I suggest you reinstall Office. I found an old thread with a few other suggestions, but only a reinstall solved the problem.
My System SpecsSystem Spec
29 Oct 2014   #5
technomann

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Tookeri View Post
Then I suggest you reinstall Office. I found an old thread with a few other suggestions, but only a reinstall solved the problem.
OK I un-installed Office 2010, re-booted, then re-installed Office 2010, and now THE PROBLEM IS WORSE THAN BEFORE. In addition to the first error messge, I am now getting additional error messages, "Error 25531. Failed to open XML File....system error: -2147024786."

Great! Can someone PLEASE tell me how to fix this????
My System SpecsSystem Spec
29 Oct 2014   #6
Tookeri

Windows 7 Pro 32
 
 

Very unfortunate, as a reinstall usually solves problems and not causes new ones. Have you installed all available windows updates for Office? Do you have a standard Office version or a Click-to-run version?
My System SpecsSystem Spec
29 Oct 2014   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have a look at these websites for a possible solution & a check on other versions of Office you may have installed.

Error 25531 upon attempt to upgrade from Microsoft Works Suite 2004 to - Microsoft Community

Problem installing Microsoft Office 2013 - Microsoft Community
My System SpecsSystem Spec
29 Oct 2014   #8
technomann

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Tookeri View Post
Very unfortunate, as a reinstall usually solves problems and not causes new ones. Have you installed all available windows updates for Office? Do you have a standard Office version or a Click-to-run version?
I downloaded, installed, and ran the Windows Installer Cleanup Utility, selected everything related to Microsoft Office, clicked "remove", rebooted, and Voila! problem solved!

Thanks for all who responded!
My System SpecsSystem Spec
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