Error Message When Opening Office Documents


  1. Posts : 149
    Windows 7 64-bit
       #1

    Error Message When Opening Office Documents


    Every time I try to open a Microsoft Office Standard 2010 document I get the message "Please Wait While Windows Configures Microsoft Office Standard" and it then displays a progress bar as it goes through its machinations. This never used to happen. It started when I foolishly tried to install an outdated program, Microsoft Front Page. I have long since um-installed Front Page, but nevertheless this annoying error message and progress bar still appears every time. Is there any way to repair this?

    Thanks for any and all replies!
      My Computer


  2. Posts : 1,049
    Windows 7 Pro 32
       #2

    Try a repair of Office from Control Panel - Programs and Features. Choose Repair or Change (not Uninstall)
      My Computer


  3. Posts : 149
    Windows 7 64-bit
    Thread Starter
       #3

    Tookeri said:
    Try a repair of Office from Control Panel - Programs and Features. Choose Repair or Change (not Uninstall)
    Thank you I tried that and re-booted the PC, but the problem persists. Most annoying. Any other ideas?
      My Computer


  4. Posts : 1,049
    Windows 7 Pro 32
       #4

    Then I suggest you reinstall Office. I found an old thread with a few other suggestions, but only a reinstall solved the problem.
      My Computer


  5. Posts : 149
    Windows 7 64-bit
    Thread Starter
       #5

    Tookeri said:
    Then I suggest you reinstall Office. I found an old thread with a few other suggestions, but only a reinstall solved the problem.
    OK I un-installed Office 2010, re-booted, then re-installed Office 2010, and now THE PROBLEM IS WORSE THAN BEFORE. In addition to the first error messge, I am now getting additional error messages, "Error 25531. Failed to open XML File....system error: -2147024786."

    Great! Can someone PLEASE tell me how to fix this????
      My Computer


  6. Posts : 1,049
    Windows 7 Pro 32
       #6

    Very unfortunate, as a reinstall usually solves problems and not causes new ones. Have you installed all available windows updates for Office? Do you have a standard Office version or a Click-to-run version?
      My Computer


  7. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #7

    Have a look at these websites for a possible solution & a check on other versions of Office you may have installed.

    Error 25531 upon attempt to upgrade from Microsoft Works Suite 2004 to - Microsoft Community

    Problem installing Microsoft Office 2013 - Microsoft Community
      My Computer


  8. Posts : 149
    Windows 7 64-bit
    Thread Starter
       #8

    Tookeri said:
    Very unfortunate, as a reinstall usually solves problems and not causes new ones. Have you installed all available windows updates for Office? Do you have a standard Office version or a Click-to-run version?
    I downloaded, installed, and ran the Windows Installer Cleanup Utility, selected everything related to Microsoft Office, clicked "remove", rebooted, and Voila! problem solved!

    Thanks for all who responded!
      My Computer


 

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