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Windows 7: AppHangB1 - error outlook 2010 does not responding

02 Jan 2015   #1
MrCostas

Win 7 x64 Ultimate
 
 
AppHangB1 - error outlook 2010 does not responding

Problem signature
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 14.0.4760.100
0

I got this error only for outlook 2010 in Office Pro when i try to send email.My outlook freezes and does not responding.
I disable plug-ins and i boot in safe mode and still gets same error.
I have Windows 7.


My System SpecsSystem Spec
.
02 Jan 2015   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have a look at this MS website it may help you.

got ApphangB1 error in outlook 2010 - Microsoft Community
My System SpecsSystem Spec
03 Jan 2015   #3
MrCostas

Win 7 x64 Ultimate
 
 

I disable plug ins and run into safe mode and still gets the same problem.
My outlook its exchange.
Do you think that it can resolve by make a restore on previous point ?
Or do you think is any trojan,virus etc ?
My System SpecsSystem Spec
.

03 Jan 2015   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

What anti virus program are you currently using. Try running a full scan with your AV & see if it finds anything.
Read through & download Malwarebytes as shown n this tutorial & then run it.

Malwarebytes Anti-Malware Free[2]=Security%20System%20Tools

Certainly try using a Restore Point.

Also try repairing Office 2010, to do that open Control Panel, select Programs & Features, scroll down to Microsoft Office 2010, right click on it & select Repair, this should open a couple of repair options.

Is your Office 2010 up to date with Updates.
My System SpecsSystem Spec
05 Jan 2015   #5
MrCostas

Win 7 x64 Ultimate
 
 

Office its fully update.
The solution is system restore to be sure.
My System SpecsSystem Spec
05 Jan 2015   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for replying, glad to hear problem seems fixed.
My System SpecsSystem Spec
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 AppHangB1 - error outlook 2010 does not responding




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