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Windows 7: How do I get rid of "save as" problems in MS Office 2010 Professional

07 Jan 2015   #1
BlessedRelief

Windows 7 Professional 64 bit
 
 
How do I get rid of "save as" problems in MS Office 2010 Professional

Over the past year I have experienced erratic problems when using "save as" in Word, Excel and Powerpoint. What happens is that the Office application gets "locked" when trying to "save as". I need to restart the program and after X number of "retries" I can eventually save the file with a new file name. I see no systematics in the origin of files (the producer/sender) or the underlying Office program version although I seem to handle the majority of my own files. In some cases even the internal Explorer gets locked and I need to restart my computer. I have used the Windows repair function in the Control panel - but it does not help. I can live with the problem - but it is terribly annoying!
Would appreciate help from the forum on how to fix it.


My System SpecsSystem Spec
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07 Jan 2015   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi BlessedRelief welcome to Windows Seven Forums.

Have you run virus & malware removal programs to eliminate the possibility of an attack.

You could also have a look at this MS website for resetting the normal.dot in Word. If that works for you may be able try a similar remedy for Excel & Power Point.

How can I restore normal.dotM to a virgin state? - Microsoft Community
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 How do I get rid of "save as" problems in MS Office 2010 Professional




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