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Windows 7: Outlook 2010: can't smooth scroll in reading pane

18 Mar 2015   #1
JohnDohe

Windows 7 Pro 64 bit
 
 
Outlook 2010: can't smooth scroll in reading pane

Hi,

I'm using an Acer Windows 7 machine with MS Outlook 2010.

When I left-click and hold on the scroll bar of the reading pane
when viewing a long email, and move the mouse/scroll bar
up/down, the email doesn't scroll up/down with me as I move
the scroll bar. When I release the mouse, then the email moves
to the new position of the scroll bar.

How can I get Outlook 2010 to smoothly scroll, like it does every-
where else?

Many thanks,
John


My System SpecsSystem Spec
.
22 Mar 2015   #2
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

In Mouse settings be sure ClickLock is turned Off/unchecked.
My System SpecsSystem Spec
22 Mar 2015   #3
JohnDohe

Windows 7 Pro 64 bit
 
 
Outlook 2010: can't smooth scroll in reading pane

Hi,

Thank you for suggesting something.

Scroll lock ... is off ... and has been off all along.

Any other suggestions?

My System SpecsSystem Spec
.

30 Oct 2015   #4
JohnDohe

Windows 7 Pro 64 bit
 
 

Does anyone have any suggestions?

My System SpecsSystem Spec
30 Oct 2015   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You could try disabling Hardware Graphics Acceleration. To do that select File, then Options, then Advanced & scroll down & tick Disable Hardware Graphics Acceleration. Exit from there, close Outlook & reopen it & see if that makes any difference.
My System SpecsSystem Spec
31 Oct 2015   #6
JohnDohe

Windows 7 Pro 64 bit
 
 

@ Ranger4 :

Thank you for your suggestion.

However, I can't find "Hardware Graphics Acceleration"
anywhere in Outlook 2010 > File > Options > Advanced !

See these screenshots:

Outlook 2010: can't smooth scroll in reading pane-disable-hardware-graphics-acceleration-1.png

Outlook 2010: can't smooth scroll in reading pane-disable-hardware-graphics-acceleration-2.png

Am I in the right place?

What did I miss?



My System SpecsSystem Spec
31 Oct 2015   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You seem to be in the right place, but I have made an error.

My apologies, as outlook 2013 has Hardware Graphics Acceleration I thought Outlook 2010 would as well. Sorry to cause you any problems.
My System SpecsSystem Spec
01 Nov 2015   #8
JohnDohe

Windows 7 Pro 64 bit
 
 

Does anyone have any suggestions?

HALP!!!

My System SpecsSystem Spec
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 Outlook 2010: can't smooth scroll in reading pane




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