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Windows 7: Unable to install Office 2010 Professional Plus

04 Apr 2015   #1
Shakerfish

Windows 7 Home Premium
 
 
Unable to install Office 2010 Professional Plus

Hi all,

I am trying to install Office 2010 Professional Plus but it simply aborts at the first (Extracting files, please wait…) progress bar notice. The progress gets to around 95% and the notice disappears as it should but it never opens the (Please wait while setup prepares the necessary files) Office logo screen. It simply doesn’t install. No error message.

Ideas anyone.

Thanks


My System SpecsSystem Spec
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04 Apr 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

What media are you using? DVD? Download? Please elaborate.
My System SpecsSystem Spec
04 Apr 2015   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

As well as answering Boozad's question you might take a look at this MS website as there is reference to some problems with Dell computers, that according to your System Specs you are using.

http://support.microsoft.com/en-us/kb/2102327
My System SpecsSystem Spec
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04 Apr 2015   #4
Shakerfish

Windows 7 Home Premium
 
 

Thank you for your reply. I don't have a CD so it was just a download. It worked properly on my desktop but would not on my laptop.
My System SpecsSystem Spec
04 Apr 2015   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Did you check the website I posted for you?. Is your desktop also a Dell computer?.
My System SpecsSystem Spec
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