Outlook doesnt delete email, only draws a line thru it?

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  1. Posts : 889
    Windows 7 64 & Ubuntu 64
       #1

    Outlook doesnt delete email, only draws a line thru it?


    Ok for some reason when I try to delete an email from my inbox, it doesnt actually delete it, but draws a line through it?

    How do I change the settings so it just fully deletes it?

    Also, I seem to be linked up with a bunch of RSS feeds that are in my "Unread Mail"? How do I unlink with them so I dont continually get a bunch of junk mail like this?

    Thanks.
      My Computer


  2. Posts : 52
    Windows 7 Ultimate RTM
       #2

    That suggests you are using IMAP rather than a POP3 mail server. When using IMAP, the messages remain until you Purge them.

    Jim
      My Computer


  3. Posts : 17,796
    Windows 10, Home Clean Install
       #3

    You may also have your settings to keep email on the server for a specified number of days. If using windows live mail, go to tools, go to your account, go to advanced. Make sure the box is not checked (leave mail on server). Let us know.
      My Computer


  4. Posts : 889
    Windows 7 64 & Ubuntu 64
    Thread Starter
       #4

    Yes I am using IMAP, sorry.

    So how do I "purge" them?

    I'm using Outlook not windows Live Rich.

    The email I have linked up with my outlook is from godaddy if that helps.

    How do I unsubscribe from all these RSS feeds in my box? Its a bunch of microsoft & msnbc junk
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    To purge IMAP, you have to go to the website of your email and delete. I don't subscribe to RSS etc, so I cannot help you there.

    I hope that I have helped. Any other questions feel free to ask.
      My Computer


  6. Posts : 889
    Windows 7 64 & Ubuntu 64
    Thread Starter
       #6

    I thought with IMAP it deletes it off the server regardless where I delete it? (outlook, iPhone, godaddy website etc)?

    I thought you deleted it once & it does the job across the board?

    How do I stop Outlook from still showing it with a line through it after I delete it in Outlook? I dont want any ghost emails sitting in my inbox.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Sorry but you are mistaken. IMAP stays on the server and it will remain until you delete it.

    POP gives you a choice that you can configure from Outlook and the specific account.

    If you dot want to remove your email from the website, you have to get a different service that supports POP.

    I persnonally use GMX. and I think its great.
    Last edited by richc46; 10 Nov 2009 at 15:37.
      My Computer


  8. Posts : 1,117
    Windows 7 Ultimate x64
       #8

    you know, i never paid attention to the messages remaining. i just thought the messages were removed after a certain amount of time. huh, guess i was wrong. the info is here: http://office.microsoft.com/en-us/ou...804201033.aspx, with a simplified excerpt below.

    in outlook:
    >click 'edit'
    >hover mouse over 'purge' from the drop down menu
    >select 'purge options'
    >check the box 'purge items when switching folders while online'

    now, whenever you mark a message for deletion in outlook, it will be removed from outlook when: 1) you are online, and 2) you switch from your inbox to another folder
      My Computer


  9. Posts : 889
    Windows 7 64 & Ubuntu 64
    Thread Starter
       #9

    Ok awesome thanks. I followed all the steps in that walk-thru & also was able to unsubscribe from all the junk RSS feeds.

    Why does outlook take so long to process when I hit send/receive?

    I remember working for a big company and it processing instantly?

    I've got a really fast computer (quad core, 8g ram) & cable modem?

    mpcrsc562 said:
    you know, i never paid attention to the messages remaining. i just thought the messages were removed after a certain amount of time. huh, guess i was wrong. the info is here: http://office.microsoft.com/en-us/ou...804201033.aspx, with a simplified excerpt below.

    in outlook:
    >click 'edit'
    >hover mouse over 'purge' from the drop down menu
    >select 'purge options'
    >check the box 'purge items when switching folders while online'

    now, whenever you mark a message for deletion in outlook, it will be removed from outlook when: 1) you are online, and 2) you switch from your inbox to another folder
      My Computer


  10. Posts : 22
    7 Ultimate 64x
       #10

    Depends on server traffic and I bet you were on a less stressed exchange server for work, that is why it was probably faster.

    JohnnyScience said:
    Ok awesome thanks. I followed all the steps in that walk-thru & also was able to unsubscribe from all the junk RSS feeds.

    Why does outlook take so long to process when I hit send/receive?

    I remember working for a big company and it processing instantly?

    I've got a really fast computer (quad core, 8g ram) & cable modem?

    mpcrsc562 said:
    you know, i never paid attention to the messages remaining. i just thought the messages were removed after a certain amount of time. huh, guess i was wrong. the info is here: http://office.microsoft.com/en-us/ou...804201033.aspx, with a simplified excerpt below.

    in outlook:
    >click 'edit'
    >hover mouse over 'purge' from the drop down menu
    >select 'purge options'
    >check the box 'purge items when switching folders while online'

    now, whenever you mark a message for deletion in outlook, it will be removed from outlook when: 1) you are online, and 2) you switch from your inbox to another folder
      My Computer


 
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