Word 2007 goes to install every time I open a docx file


  1. Posts : 59
    Windows 7 Professional 64bit
       #1

    Word 2007 goes to install every time I open a docx file


    Hi all.

    First off, I'll say I can open word fine from a shortcut or using the EXE file. But when I click on a DOCX file, I get a window that word is preparing to install, then it gathers information and configures itself; then I think it runs an installer (?). And then, finally, it opens my file. I can close and click on the same file right away and it goes through the whole process. Every time.

    It's annoying and time consuming. I've tried a couple of online "fixes" including running this line:
    reg add HKCU\Software\Microsoft\Office\12.0\Word\Options /v NoReReg /t REG_DWORD /d 1
    and using Fix-It from Microsoft. No joy.

    So I thought I'd best come here where I tend to trust y'all know what you're doing. And sometimes even what I'm doing!

    As usual, I appreciate the help.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi pretty weird :/
    Have you also tried the uninstall a program option to fix all office programs ?
    I rarely if ever use docx
    They have features that are unneeded to me personally,

    With a problematic file after it goes though all of the nonsense and opens,
    Save the file as a compatible 2003 doc file and see if the issue remains with the new file.
      My Computer


  3. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #3

    Also have a look at this MS website as there are 2 methods of fixing it. One use the "Fixit" method & the other is done manually, but it involves editing the the Registry.

    https://support.microsoft.com/en-us/...ItForMeAlways1
      My Computer


  4. Posts : 59
    Windows 7 Professional 64bit
    Thread Starter
       #4

    ThrashZone said:
    Hi pretty weird :/
    Have you also tried the uninstall a program option to fix all office programs ?
    I rarely if ever use docx
    They have features that are unneeded to me personally,

    With a problematic file after it goes though all of the nonsense and opens,
    Save the file as a compatible 2003 doc file and see if the issue remains with the new file.
    Last to first. I did save as a DOC and the problem still exists.

    But I have no idea what the difference between DOC and DOCX is. I guess I thought it was just Microsoft being Microsoft. If you have a moment, could you give me a quick overview of those features that DOCX adds? Thanks so much.

    -G.
      My Computer


  5. Posts : 59
    Windows 7 Professional 64bit
    Thread Starter
       #5

    Ranger4 said:
    Also have a look at this MS website as there are 2 methods of fixing it. One use the "Fixit" method & the other is done manually, but it involves editing the the Registry.

    https://support.microsoft.com/en-us/...ItForMeAlways1
    I'd already tried both of those. No joy.

    Thanks for trying.

    -G.
      My Computer


  6. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #6

    This website might help explain the DOC & DOCX situation for you.

    DOC vs. DOCX File Extensions â

    I assume you are using Office 2007, so have you tried uninstalling office, rebooting your computer & then reinstalling Office again.
      My Computer


  7. Posts : 59
    Windows 7 Professional 64bit
    Thread Starter
       #7

    I guess I will have to uninstall/reinstall. What a bother. First I thought I'd try repairing Word. But I couldn't find any trace of MS Office at all in my Control Panel/Programs and Features. Which is probably the problem but I could stand to know how it happened so I could avoid this happening again in future.

    Anyway, I'll do it and report back. Hopefully to tell you all is well. <sigh>

    -G.
      My Computer


  8. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #8

    Hopefully reinstalling will fix the problem. Get back with your results.
      My Computer


  9. Posts : 59
    Windows 7 Professional 64bit
    Thread Starter
       #9

    Ranger4 said:
    Hopefully reinstalling will fix the problem. Get back with your results.
    Thanks for being interested.

    I did do a complete uninstall and reinstalled it. Ended up much worse; it wouldn't open files it created and the install thing happened again anyway.

    So I got uh... annoyed and fed up. I uninstalled it again; every vestige I could find. And have switched to LibreOffice. Which takes a bit of getting used to but seems to be working okay. I'm only using Writer (Word) and Calc (Excel).

    I will miss Access, not that I had a clue how to use it. But I had intentions, don't you know!??!

    Anyway, I'm considering this thread solved because there's no marking it just finished.

    Thanks all for the help.

    -G.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:12.
Find Us